Night-Shift Senior Health Clinical Services Leader

8003 Accenture Inc Company; Taguig; On-site; PHP 840,000 - 1,200,000; Full time

Job summary

Accenture in Taguig is seeking an experienced US-licensed RN with at least 12 years in relevant roles and 10 years of supervisory leadership. The role involves working closely with Operations Managers, ensuring client satisfaction and delivering results within time and cost constraints.

The position requires problem-solving, facilitation, and analytical skills, with BPO health account exposure being a plus.

Qualifications

• Requires current and unrestricted US Registered Nurse license.
• Minimum 12 years of relevant experience with 10 years in supervisory Roles.
• Experience in BPO environments preferred, health account experience a plus.

Responsibilities

• Work with Operation Managers & Leads to make decisions impacting day‑to‑day operations.
• Accountable for results to Accenture and the client.
• Lead discussions and provide solutions to complex business problems.
• Ensure client satisfaction and meet SLAs and milestones.
• Act as stand‑in for the immediate manager on operational direction when needed.

Skills

Nursing license

Supervisory experience

Problem-solving

Facilitation

Analytical skills

Job description

Accenture in Taguig is seeking an experienced US-licensed RN with at least 12 years in relevant roles and 10 years of supervisory leadership. The role involves working closely with Operations Managers, ensuring client satisfaction and delivering results within time and cost constraints.

The position requires problem-solving, facilitation, and analytical skills, with BPO health account exposure being a plus.