Health Clinical Services Senior Manager - Night Shift, RTO

Accenture in the Philippines; Philippines; On-site; PHP 1,500,000 - 3,500,000; Full time

Job summary

Accenture in the Philippines is seeking a Health Clinical Services Senior Manager to lead operations for a health account. Based in Taguig, the role requires strategic oversight, stakeholder management, and ensuring service delivery aligns with client expectations.

You must hold a US RN license with at least 12 years of relevant experience and 10 years in supervision; BPO exposure is preferred. Night shift with on-site location at Uptown Bonifacio Tower 3.

Qualifications

• Must hold an active US Registered Nurse license.
• Twelve or more years of relevant health operations experience.
• Ten or more years in supervisory or managerial roles.
• BPO experience is preferred, health account exposure is a plus.
• Strong problem-solving, facilitation, and analytical abilities.

Responsibilities

• Collaborate with operations managers and leads to make independent, impactful decisions.
• Be accountable for results to Accenture and the client.
• Lead medium-term planning, objective setting, and new procedure development.
• Lead discussions and provide solutions to complex business problems.
• Implement business-focused solutions within time and cost constraints.
• Operate self-directed within broad goals and strategic direction.
• Develop and manage key internal/external client relationships.
• Identify business development opportunities and raise them to senior management.
• Act as a stand-in for the immediate manager on operational direction.
• Ensure client satisfaction against SLAs and KPI milestones.

Skills

US RN license

Problem solving

Facilitation

Analytical

Leadership

Job description

Accenture in the Philippines is seeking a Health Clinical Services Senior Manager to lead operations for a health account. Based in Taguig, the role requires strategic oversight, stakeholder management, and ensuring service delivery aligns with client expectations.

You must hold a US RN license with at least 12 years of relevant experience and 10 years in supervision; BPO exposure is preferred. Night shift with on-site location at Uptown Bonifacio Tower 3.