Night-Shift Order Management Pro (Hybrid)

Comcast Advertising; Pasig; Hybrid; PHP 446,000 - 670,000; Full time

Job summary

Comcast Business is seeking an Order Management Specialist in Pasig City, Philippines, for a hybrid night-shift role. You will manage orders end-to-end, validate data, and collaborate with Sales, Project Management, Service Delivery, Engineering, and Billing to ensure timely fulfillment.

The ideal candidate has 2–5 years of order management experience, strong analytical and communication skills, and the ability to work nights and weekends in a hybrid setup (3 days onsite, 2 days remote).

Qualifications

• 2–5 years of experience in order management or related roles.
• Bachelor's degree preferred.
• Strong analytical, problem-solving and organizational skills.

Responsibilities

• Review and process complex customer orders for accuracy.
• Perform order validation and setup across multiple systems.
• Manage order changes, renewals, migrations, and disconnects.
• Troubleshoot order fallout, rejects, and system issues.
• Coordinate with cross-functional teams to resolve order-related concerns.
• Maintain data integrity across systems; support process improvements.

Skills

Order management

Analytical skills

Communication skills

Organizational skills

Night shift readiness

Education

Bachelor's degree

Tools

CRM software

Workflow systems

Billing systems

Job description

Comcast Business is seeking an Order Management Specialist in Pasig City, Philippines, for a hybrid night-shift role. You will manage orders end-to-end, validate data, and collaborate with Sales, Project Management, Service Delivery, Engineering, and Billing to ensure timely fulfillment.

The ideal candidate has 2–5 years of order management experience, strong analytical and communication skills, and the ability to work nights and weekends in a hybrid setup (3 days onsite, 2 days remote).