Night Shift CSR – Onsite in Novaliches (Up to ₱28K)

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc in Manila is seeking a Customer Service Representative to join the night shift, working onsite in Novaliches. You will help customers with empathy and resolve inquiries, contributing to a high-quality experience.

This role requires basic education, some BPO exposure, and solid verbal and written communication. Training is provided; you will be part of a diverse, supportive team with opportunities for growth and a competitive benefits package.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school / some college

Job description

TTEC Customer Care Management Philippines Inc in Manila is seeking a Customer Service Representative to join the night shift, working onsite in Novaliches. You will help customers with empathy and resolve inquiries, contributing to a high-quality experience.

This role requires basic education, some BPO exposure, and solid verbal and written communication. Training is provided; you will be part of a diverse, supportive team with opportunities for growth and a competitive benefits package.