New Business Intake Analyst

Baker McKenzie; Manila; Hybrid; PHP 480,000 - 600,000; Full time

Job summary

Baker McKenzie is seeking a New Business Intake Analyst in Manila to support Partners and offices in opening new matters and registrations. The role includes ensuring compliance with ethical duties, performing conflicts checks, and guiding on standard terms of engagement.

You will conduct online due diligence, review letters for compliance, and collaborate with teams to improve processes and controls. Strong English, MS Office, and research skills required.

Qualifications

• Bachelor's degree or prior experience in client onboarding.
• Excellent written and spoken English communication skills.
• Strong knowledge of Microsoft PowerPoint, Word, Excel and online research tools.
• Able to make effective, accurate decisions with team support.
• Professionalism with positive influence in interactions.

Responsibilities

• Support New Business Intake (NBI) processes for Partners and offices.
• Review new client/matter information and check for conflicts; ensure standard terms.
• Conduct online investigations using databases and public sources to identify risks.
• Decide on conflicts’ existence and clearance with Partners and offices.
• Review engagement letters for compliance with guidelines; ensure terms are applied.

Skills

English communication

Microsoft Office

Research tools

Decision making

Interpersonal skills

Time management

Adaptability

Team collaboration

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Job description

Job Description:

Description & Requirements

The New Business Intake Analyst will assist in providing an efficient and effective service to Firm Partners and offices in opening new matters for new and existing client registrations. The role-holder will provide guidance to Partners to ensure compliance with ethical and legal duties to avoid conflicts of interest, and in meeting professional responsibility obligations.

Main responsibilities:

• Provide all aspects of support to the Firm, its Partners and offices with regard to the New Business Intake (NBI) process
• Review new client and new matter information submitted via the Firm’s intake system; assist with identification of possible conflicts of interest; verify that our Standard Terms of Engagement are in place with the client; ensure compliance with Firm policies and procedures; and confirm that all client/matter information in the Firm’s central records is accurate
• Conduct online investigation of prospective clients using online databases (such as Pacer, Lexis Nexis, etc.), business intelligence databases (D&B, Hoovers), Government Watch Lists (World-Check) and the public domain searches (Google etc.) to facilitate the identification of high risk and negative findings, which must be communicated to NBI Management and the Risk and Compliance team
• Make sound and educated decisions regarding the existence and validity of possible conflicts of interest and clearance of identified conflicts of interest through liaison with Firm Partners and offices
• Review Engagement or Assignment Letters for compliance with Firm and departmental guidelines and policies
• Ensure Standard Terms of Engagement are applied to all client engagements and, where applicable, ensure exceptions to Standard Terms of Engagement have been approved by the EC-Sub Committee, are tracked and recorded accordingly
• Engage and collaborate with team members through the presentation of ideas and recommendations regarding best practice, continuous improvement, departmental processes, policies and procedures
• Provide support and assistance on important team projects and initiatives, when required

Skills and experience:

• A bachelors degree or previous experience in a client on-boarding role
• Excellent written and spoken English communication skills
• Excellent working knowledge of Microsoft PowerPoint, Word, Excel and online research tools
• Able to make effective, accurate decisions, judgement calls and reliable recommendations with support from team members and Management, where necessary
• Professionalism and the ability to influence in a positive manner
• Excellent interpersonal skills with a positive customer service-oriented attitude
• Able to engage and collaborate with team members locally and across other Centers
• Excellent time management and organizational skills, with the ability to work well under pressure, manage workloads, meet deadlines and prioritize efficiently
• Able to leverage consultant resources and utilize information appropriately
• Exceptional problem solving, critical thinking, and analytical skills
• Able to contribute ideas for process improvements and adapt easily to procedural changes
• Excellent written and oral communication skills demonstrated in interactions with all colleagues throughout the Firm as well as Partners and Management
• Positivity and the adoption of a solution-based approach in all aspects of work
• Flexibility to work a reasonable shifting schedule is required

Reports to:Manager, New Business Intake

Position type:Center Services

Development framework:Business Support

About us

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.

Additional Information

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

Reasonable Accommodation statement:

If you require a reasonable accommodation during the application process, please let your recruitment contact know. We are committed to working with candidates to ensure an inclusive and accessible experience in accordance with applicable laws and our commitment to diversity.

Job Information

• Posting Date 24-Sep-2026
• Requisition ID 3086
• States/Provinces/Cities Manila
• Location Type Hybrid
• Business Unit Business Professionals
• Function Operations
• Full Time or Part Time Full Time

Requirements: