Network & Systems Administrator - 24/7 Ops & Security

Exact Star Subic Bay Corporation; Bataan; On-site; PHP 600,000 - 900,000; Full time

Job summary

Exact Star Subic Bay Corporation seeks a Network and Systems Administrator to maintain availability, performance, and security of the company network, server infrastructure, CCTV, and access control for a 24/7 US‑facing contact center.

You will manage Windows Server, AD, DNS/DHCP, VMware and storage, enterprise firewalls, VPNs, and backup processes, while ensuring compliance with HITRUST, HIPAA, PCI DSS and SOC 2.

Qualifications

• Bachelor's degree in IT, CS, or CE.
• At least 2 years in network and systems administration.
• Strong TCP/IP, routing, switching, VLANs, VPN, DNS, and DHCP knowledge.
• Hands-on with enterprise firewalls; Palo Alto experience is a plus.
• Experience with Windows Server, Active Directory, and Microsoft 365.
• Familiarity with virtualization, backups, and monitoring tools.
• Experience with IP CCTV, NVR or VMS platforms and electronic access control is a plus.
• Understanding of information security practices and compliance frameworks.
• Strong troubleshooting, documentation, and communication skills.
• Willingness to work shifting schedules, weekends, and holidays.
• Preferred certifications: CCNA, CompTIA Network+, Palo Alto PCNSA/PCNSE, Azure Administrator, CompTIA Security+, or equivalents.

Responsibilities

• Administer, monitor, and maintain LAN/WAN, wireless, and VPN infrastructure.
• Configure VLANs, security zones, firewall policies, and site-to-site and remote-access VPNs.
• Administer Windows Server, Active Directory, DNS, DHCP, and Microsoft 365 services.
• Manage virtualization hosts, storage, and server hardware, including patches.
• Perform backups and support disaster recovery and business continuity procedures.
• Monitor system health, capacity, and logs; respond to alerts within SLAs.
• Apply security controls, including patching and vulnerability remediation.
• Support telephony and VoIP network requirements, including QoS and PBX connectivity.
• Administer CCTV systems, including NVRs, video management software, camera configuration, recording schedules, and storage retention.
• Administer electronic access control systems, including controllers, door locks, badge readers, user enrolment, and access group assignments.
• Maintain accurate network diagrams, camera and door location maps, configuration records, and asset inventories.
• Follow change management procedures and document changes, incidents, and root‑cause findings.
• Provide audit evidence and support internal and external compliance assessments.
• Provide escalation support to IT Helpdesk and Field Support teams.

Skills

TCP/IP networking

LAN/WAN administration

VLANs/VPN

Windows Server administration

Active Directory

Microsoft 365 administration

Firewall administration

Backup and DR

Troubleshooting

Documentation

Education

Bachelor's degree in IT/CS/CE

Tools

Palo Alto Networks

Microsoft 365

NVR/VMS platforms

Job description

Exact Star Subic Bay Corporation seeks a Network and Systems Administrator to maintain availability, performance, and security of the company network, server infrastructure, CCTV, and access control for a 24/7 US‑facing contact center.

You will manage Windows Server, AD, DNS/DHCP, VMware and storage, enterprise firewalls, VPNs, and backup processes, while ensuring compliance with HITRUST, HIPAA, PCI DSS and SOC 2.