Network Helpdesk Specialist — Onsite, Mid Shift

Tahche Outsourcing Services Inc; Cebu City; On-site; PHP 223,200 - 390,600; Full time

Job summary

Tahche Outsourcing Services Inc, based in Cebu City, Philippines, is seeking a dedicated Network Staff to maintain computer systems and networks. In this full-time role, you will handle technical support, ensuring employees can work effectively while maintaining system reliability.

Your responsibilities will include addressing technical issues, managing IT equipment, and performing routine hardware and software maintenance. Ideal candidates will have a Bachelor's degree in IT and relevant experience.

Qualifications

• 2 to 5 years of hands-on experience in the IT field, often within BPO or managed IT environments.
• Expected to work shifting schedules, including night shifts and weekends.

Responsibilities

• Acts as the point of contact for technical issues, network drops, and software errors.
• Performs hardware and software maintenance, including PC cleaning and upgrades.
• Tracks and documents IT equipment and software licenses.

Skills

Technical support

Network troubleshooting

Software installation

Team collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Tahche Outsourcing Services Inc, based in Cebu City, Philippines, is seeking a dedicated Network Staff to maintain computer systems and networks. In this full-time role, you will handle technical support, ensuring employees can work effectively while maintaining system reliability.

Your responsibilities will include addressing technical issues, managing IT equipment, and performing routine hardware and software maintenance. Ideal candidates will have a Bachelor's degree in IT and relevant experience.