Network Engineer

HCL Technologies Philippines Inc; Pateros; Sur place; PHP 1 000 000 - 1 800 000; Plein temps

Résumé du poste

HCL Technologies Philippines Inc. is seeking an experienced Enterprise Network Engineer to design, implement, and support LAN/WAN infrastructure across large-scale environments in Metro Manila.

Responsibilities include configuring BGP/OSPF/EIGRP, Cisco ACI, SD-WAN, WLC, and F5 BIG-IP, performing incident RCA, and mentoring junior engineers in a 24x7 global support setting. Candidates should have 8–12+ years of Cisco networking experience, healthcare enterprise exposure, and strong analytical and

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• 8–12+ years of enterprise network engineering experience.
• Strong hands-on experience with Cisco networking technologies.
• Experience working in large-scale enterprise or healthcare environments.
• Excellent troubleshooting and analytical skills; strong communication and stakeholder-management abilities.

Responsabilités

• Provide Level-3 support for P1/P2/P3 incidents.
• Conduct packet analysis using tools such as Wireshark.
• Lead Root Cause Analysis (RCA) and preventive actions.
• Support 24x7 operations and critical change windows as required.
• Mentor L1/L2 engineers and provide technical guidance.

Connaissances

Cisco networking

Troubleshooting

Wireshark

L3 support

Stakeholder management

Formation

Bachelor’s Degree in Computer Science/IT

Outils

Infoblox

DNS/DHCP/IPAM

APIC

F5 BIG-IP

Description du poste

Routing & Switching

• Design, implement, and support enterprise LAN/WAN infrastructure.
• Troubleshoot complex routing and switching issues.

Configure and manage:

• BGP
• OSPF
• EIGRP
• HSRP/VRRP
• VLANs
• STP/RSTP/MSTP
• EtherChannel/LACP
• QoS
• Perform IOS/NX-OS upgrades and lifecycle management.
• Lead major incident troubleshooting and root cause analysis.

Cisco Wireless (WLC)

• Administer Cisco Wireless LAN Controllers and Access Points.
• Configure SSIDs, RF profiles, mobility groups, and guest access.
• Troubleshoot wireless connectivity, roaming, authentication, and performance issues.
• Work with Cisco ISE for wireless authentication and policy enforcement.

SD-WAN

• Deploy and support Cisco SD-WAN or equivalent SD-WAN technologies.
• Troubleshoot overlay/underlay connectivity issues.
• Perform policy-based routing and application-aware routing configurations.
• Support circuit migrations, onboarding, and network transformations.

Cisco ACI

• Manage and troubleshoot Cisco ACI fabric environments.

Configure and maintain:

• APIC Controllers
• Tenants
• VRFs
• Bridge Domains
• EPGs
• Contracts
• Support data center migrations and network automation initiatives.
• Participate in ACI design, deployment, and operational support.

Network Operations & Incident Management

• Provide Level-3 support for P1/P2/P3 incidents.
• Conduct packet analysis using tools such as Wireshark.
• Perform Root Cause Analysis (RCA) and preventive actions.
• Support 24x7 operations and critical change windows as required.
• Mentor L1/L2 engineers and provide technical guidance.

Network Security

Implement and troubleshoot:

• ACLs
• VPNs
• NAT
• Network segmentation
• Ensure compliance with security policies and standards.
• Support vulnerability remediation activities.

Good-to-Have Skills

• Infoblox
• DNS, DHCP, and IPAM administration.
• Grid architecture understanding.
• DNS troubleshooting and DHCP failover concepts.
• IP address management and automation integrations.

F5 Load Balancers

• F5 BIG-IP LTM administration.
• Virtual Servers, Pools, Monitors, SNAT.
• SSL offloading and certificate management.
• Basic iRules knowledge.
• Application onboarding and load-balancer troubleshooting.

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• 8–12+ years of enterprise network engineering experience.
• Strong hands-on experience with Cisco networking technologies.
• Experience working in large-scale enterprise or healthcare environments.
• Excellent troubleshooting and analytical skills.
• Strong communication and stakeholder-management abilities.

Work Schedule & Flexibility

• Must be willing to work in a 24x7 support environment with rotational shifts.
• Open to working night shifts on a rotational basis as part of global support coverage.
• Participate in on-call support, weekend support, and major incident bridges when required.
• Flexibility to support planned maintenance activities, change implementations, and critical business events as required.
• Ability to work effectively in a global team environment across multiple time zones.