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RELIANCECARE INC. is seeking an experienced Implementation & Project Management professional to lead NetSuite ERP deployments in the Philippines. You will drive end-to-end project lifecycles, coordinating with Finance, IT, Operations and external partners to ensure on-time delivery and quality outcomes.
The role emphasizes requirements gathering, system design, configuration, testing, data migration, user training, and post-implementation support to optimize business processes and reporting.
Lead the planning, execution, and delivery of NetSuite implementation and enhancement projects.
Manage the full project lifecycle including requirement gathering, system design, configuration, testing, deployment, and post-implementation support.
Develop project plans, timelines, milestones, and resource allocations.
Coordinate with internal stakeholders, external consultants, and vendors to ensure project success.
Oversee the configuration and customization of NetSuite modules to meet business requirements.
Ensure system processes align with finance, operations, supply chain, and other business functions.
Identify opportunities to improve operational efficiency through system enhancements.
Work closely with Finance, IT, Operations, and other departments to understand process requirements.
Serve as the primary point of contact between business units and technical teams during implementation.
Communicate project updates, risks, and progress to senior leadership.
Oversee data migration, validation, and integrity during system implementation.
Manage integrations between NetSuite and other enterprise systems.
Ensure compliance with data governance and security standards.
Lead user training and knowledge transfer to ensure successful system adoption.
Develop documentation, user guides, and standard operating procedures.
Support organizational change management related to ERP implementation.
Monitor system performance and identify areas for continuous improvement.
Troubleshoot system issues and coordinate resolution with internal or external support teams.
Manage upgrades, patches, and new module implementations.
Bachelor’s degree in Information Technology, Computer Science, Business Administration, Accounting, or a related field.
Relevant certifications such as NetSuite ERP Consultant, PMP, or equivalent are an advantage.
Minimum of5+ years of experiencein ERP implementation, preferably with NetSuite.
Proven experience leadingfull-cycle ERP implementations.
Experience working with cross-functional teams in finance, operations, and IT environments.
Experience managing external vendors, consultants, or system integrators.
Strong knowledge of NetSuite ERP modules (Finance, Order Management, Inventory, CRM, etc.).
Experience in system configuration, workflows, integrations, and data migration.
Familiarity with ERP project management methodologies.
Strong project management and organizational skills.
Excellent communication and stakeholder management abilities.
Analytical and problem-solving mindset.
Ability to manage multiple projects and deadlines in a fast-paced environment.