Netpoleon

Netpoleon Nssg; Makati; On-site; PHP 480,000 - 720,000; Full time

Job summary

Netpoleon Nssg seeks a network engineering professional to design and implement secure networks aligned with customer timelines. You will lead kickoff meetings and translate requirements into technical plans.

The role includes handling tickets, delivering trainings, pursuing vendor certifications, and providing post- and pre-sales support including BOM sizing and product presentations.

Qualifications

• Experience designing and implementing network infrastructures.
• Strong communication to technical and non-technical audiences.
• Willingness to pass required vendor certifications.

Responsibilities

• Design and implement network infrastructures to best fit customer security requirements and timeline.
• Attend and lead the technical kick-off meeting to set customer expectations and can evaluate any concerns.
• Ensure accuracy of daily report on all open and closed tickets for submission to supervisor.
• Handle multiple tasks simultaneously while maintaining adherence to organization and professional standards.
• Respond to the Help Desk by phone, e-mail and automated system alerts using ticketing system.
• Secondary resource in providing solutions and defined security requirements to technical and non-technical audiences
• Provide Technical trainings (Internally/Partners/End Users)
• Must pass all certification exams that may be required by the company on the products that will be supported
• Provide Post and Pre-Sales Technical support that includes: Meetings or consulting; Secondary pre-sales resource in creation of BOM recommendation, TOR response, Product presentation and sizing
• Infrastructure Integration
• Knowledge transfer
• Maintenance Support (Preventive
• Maintenance, Upgrades and Updates

Skills

Network design

Network security

Customer requirements

Project leadership

Tools

Ticketing system

Documentation tools

Job description

• Design and implement network infrastructures to best fit customer security requirements and timeline
• Attend and lead the technical kick-off meeting to set customer expectations and can evaluate any concerns
• Ensure accuracy of daily report on all open and closed tickets for submission to supervisor.
• Handle multiple tasks simultaneously while maintaining adherence to organization and professional standards.
• Respond to the Help Desk by phone, e-mail and automated system alerts using ticketing system.
• Secondary resource in providing solutions and defined security requirements to technical and non-technical audiences
• Provide Technical trainings (Internally/Partners/End Users)
• Must pass all certification exams that may be required by the company on the products that will be supported
• Provide Post and Pre-Sales Technical support that
  • includes:
    • Meetings or consulting
    • Secondary pre-sales resource in creation of BOM recommendation, TOR response, Product presentation and sizing
• Infrastructure Integration
• Knowledge transfer
• Maintenance Support (Preventive
• Maintenance, Upgrades and Updates)