Net Metering Representative

GoPrime Technology Corp.; Las Piñas; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Incentives

Government-mandated benefits

Job summary

A leading energy solutions provider in Las Piñas is seeking a customer service representative to address net metering inquiries. The role involves educating customers, assisting with applications, and ensuring compliance with regulations. Candidates should possess a Bachelor's degree in a relevant field and have 1-3 years of experience in customer service or energy roles. Strong communication and problem-solving skills are essential. The company offers performance bonuses and government-mandated benefits.

Qualifications

• 1–3 years of experience in customer service or energy-related roles.
• Strong customer relationship management skills.
• Effective teamwork and collaboration abilities.

Responsibilities

• Serve as the primary point of contact for customers regarding net metering inquiries.
• Educate customers on net metering processes, benefits, and regulations.
• Assist in the application process for net metering.

Skills

Customer relationship management

Teamwork

Attention to detail

Communication skills

Problem-solving

Education

Bachelor’s degree in Business, Energy Management, or Environmental Science

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Description

• Serve as the primary point of contact for residential and commercial customers regarding net metering inquiries.
• Educate customers on net metering processes, benefits, and regulations.
• Assist in the application process for net metering, ensuring compliance with local regulations.
• Coordinate with internal teams to ensure prompt resolution of customer issues.
• Maintain accurate records of customer interactions and feedback.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Energy Management, or Environmental Science.
• Experience Level: 1–3 years of experience in customer service or energy-related roles.
• Skills and Competencies: Strong customer relationship management skills.
• Skills and Competencies: Effective teamwork and collaboration abilities.
• Skills and Competencies: Excellent attention to detail.
• Qualities and Traits: Strong communication and interpersonal skills.
• Qualities and Traits: Proactive problem-solving attitude.