Multilingual Tours & Events Specialist

Mnl Chuan Lien Int'l Tvl & Trs; Pasay; On-site; PHP 201,000 - 312,000; Full time

Job summary

A travel and tour company in Pasay is seeking a Travel Operations Assistant to oversee and manage both individual and group tours. The ideal candidate should have a hospitality-related diploma, excellent organizational and communication skills, and be tech-savvy with knowledge of Microsoft Office and Google Workspace. This role requires the ability to converse in multiple languages including Mandarin and Fookien, alongside strong cognitive abilities to handle customer interactions. Competitive remuneration based on qualifications.

Qualifications

• Graduate of any hospitality affiliated course or its equivalent.
• Good organizational skills and impeccable cognitive abilities.
• Tech savvy with knowledge of Microsoft Office and Google Workspace.
• Physically fit and able to work well under pressure.
• Outstanding communication skills and ability to converse in Fookien and Mandarin.

Responsibilities

• Achieve tours and events outcome targets as contracted per group.
• Oversee and manage individual and daily group tours.
• Translate contracts and coordinate with local guides.
• Handle escalated customer issues and incident reports.

Skills

Organizational skills

Cognitive abilities

Computer skills

Communication skills

Ability to converse in Mandarin

Education

Graduate of any hospitality affiliated course

Tools

Microsoft Office

Google Workspace

Job description

A travel and tour company in Pasay is seeking a Travel Operations Assistant to oversee and manage both individual and group tours. The ideal candidate should have a hospitality-related diploma, excellent organizational and communication skills, and be tech-savvy with knowledge of Microsoft Office and Google Workspace. This role requires the ability to converse in multiple languages including Mandarin and Fookien, alongside strong cognitive abilities to handle customer interactions. Competitive remuneration based on qualifications.