Multi-Unit Retail Operations Lead

R.Lapid's Chicharon & Barbercue Laging Bagong Luto; Valenzuela; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO

Job Training

Professional Development

Job summary

R.Lapid's Chicharon & Barbercue Laging Bagong Luto is seeking an Operations Manager to oversee daily operations across retail branches in the Philippines. The role emphasizes standards, safety, and profitability while leading store supervisors and field teams.

The ideal candidate has 3–5 years in retail or food operations, strong leadership, and coaching skills. Regular travel to branches is required; a bachelor’s degree in business or related field is preferred.

Qualifications

• Bachelor’s degree in business, management, or related field.
• Minimum 3–5 years in retail/food operations.
• Experience supervising or multi-branch handling (1–2 years).
• Experience in food retail or FMCG is preferred.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Good analytical skills in sales and operations data.
• Effective communication and coaching skills.
• High accountability and results-driven mindset.
• Ability to manage multiple branches and priorities.
• Willing to travel for fieldwork.

Responsibilities

• Oversee daily operations of assigned retail branches to ensure company standards.
• Monitor store performance in terms of sales, operations, customer service, and profitability.
• Conduct regular store visits, audits, and performance evaluations.
• Ensure SOPs, food safety, cGMP, and 5S across all branches.
• Coach, train, and supervise Store Supervisors and staff to improve performance.
• Analyze sales data and recommend actions to hit targets.
• Ensure inventory management and minimize wastage.
• Address operational issues, customer concerns, and escalations promptly.
• Coordinate with Head Office for store support and alignment.
• Assist in new store openings and store improvements.

Skills

Leadership

Team management

Sales analysis

Customer service

Communication

Coaching

Problem-solving

Multibranch supervision

Field travel

Education

Bachelor’s Degree in Business Administration or related field

Tools

MS Office

Job description

R.Lapid's Chicharon & Barbercue Laging Bagong Luto is seeking an Operations Manager to oversee daily operations across retail branches in the Philippines. The role emphasizes standards, safety, and profitability while leading store supervisors and field teams.

The ideal candidate has 3–5 years in retail or food operations, strong leadership, and coaching skills. Regular travel to branches is required; a bachelor’s degree in business or related field is preferred.