Traveling Multi-Unit Store Leader - Growth & Ops

Fresh Italian Serving, Inc.; Pampanga; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Promotion opportunities

Pay raises

Potential permanent employment

Job summary

Fresh Italian Serving, Inc. is seeking an experienced Operations Manager to lead on-site performance across Quick Service Restaurant locations in the Philippines. You will drive sales growth, profitability, and consistently positive guest experiences through close collaboration with Store Managers and support teams.

Travel within the Pampanga region is required. You will coach Store Managers, monitor staffing, conduct audits, and implement improvements in line with company standards.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Minimum 3 years of managerial experience in QSR, restaurant, food retail, or multi-unit operations.
• Strong leadership, coaching, and people-management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Solid knowledge of sales management, cost control, inventory management, and restaurant operations.
• Willingness and ability to travel extensively within assigned areas.
• Proficiency in Microsoft Office applications and operational reporting systems.
• Ability to work effectively under pressure in a fast-paced environment.

Responsibilities

• Oversee the operations and performance of assigned stores in line with company standards, policies, and procedures.
• Drive sales growth, profitability, and overall business performance across assigned locations.
• Lead, coach, and develop Store Managers and their teams to achieve operational excellence.
• Monitor staffing levels, workforce productivity, and employee performance to support efficient store operations.
• Conduct regular store audits, inspections, and performance reviews to identify improvement opportunities.
• Ensure consistent delivery of excellent customer service and positive guest experiences.
• Analyse operational and financial performance metrics and implement corrective actions when needed.
• Coordinate with HR, Finance, Marketing, Supply Chain, and Training teams to support store operations.
• Assist with new store openings, store transitions, company initiatives, and operational programmes.
• Ensure compliance with health, safety, sanitation, and regulatory requirements across all assigned stores.

Skills

Leadership

People management

Analytical

Problem-solving

Decision-making

Sales management

Cost control

Inventory management

Microsoft Office

Travel readiness

Working under pressure

Education

Bachelor's degree in Business Administration, Hospitality Management, Hotel and Restaurant Management, or related field

Job description

Fresh Italian Serving, Inc. is seeking an experienced Operations Manager to lead on-site performance across Quick Service Restaurant locations in the Philippines. You will drive sales growth, profitability, and consistently positive guest experiences through close collaboration with Store Managers and support teams.

Travel within the Pampanga region is required. You will coach Store Managers, monitor staffing, conduct audits, and implement improvements in line with company standards.