MS Engineer - Network & Systems Operations

Michael Page; Philippines; On-site; PHP 3,362,000 - 5,283,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth

Singapore-based role

Engaging work environment

Job summary

Michael Page in Singapore is seeking a skilled MS Engineer to bolster network and system operations, providing second-level technical support and ensuring uptime for managed services.

You will monitor performance, collaborate with L1 teams, and contribute to system upgrades, with on-call rotation and a strong focus on customer satisfaction.

Applicants should have certifications in networking or related tech and be adept with monitoring tools and diagnostics.

Qualifications

• Strong background in network and system operations with troubleshooting expertise.
• Certifications or training in networking or related technologies.
• Proficiency with monitoring tools and diagnostic software.
• Excellent problem-solving and attention to detail.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Provide second-level technical support for network and systems issues.
• Monitor and maintain performance of managed services to ensure uptime.
• Collaborate with L1 support to escalate and resolve complex problems.
• Perform routine system and network checks to identify issues.
• Document troubleshooting steps and resolutions for knowledge sharing.
• Coordinate with internal/external stakeholders to upgrade systems.
• Ensure SLAs are met and maintain high customer satisfaction.
• Participate in on-call rotations for after-hours support.

Skills

Network operations

System maintenance

Troubleshooting

Monitoring tools

Collaboration

On-call support

Education

Networking certifications

Tools

Diagnostic software

Job description

Michael Page in Singapore is seeking a skilled MS Engineer to bolster network and system operations, providing second-level technical support and ensuring uptime for managed services.

You will monitor performance, collaborate with L1 teams, and contribute to system upgrades, with on-call rotation and a strong focus on customer satisfaction.

Applicants should have certifications in networking or related tech and be adept with monitoring tools and diagnostics.