Motor Claims Supervisor - Muntinlupa

WHR Global Consulting; Muntinlupa; On-site; PHP 420,000 - 720,000; Full time

Job summary

WHR Global Consulting is seeking a Motor Claims Supervisor for on-site work in Muntinlupa. You will oversee a team evaluating and settling motor insurance claims, ensuring adherence to policy coverage, policy terms, and service standards.

The role requires 3-5 years of relevant experience, a four-year degree, and strong analytical and communication skills in Tagalog and English. Familiarity with non-life insurance basics is a plus.

Qualifications

• Bachelor's degree in any four-year course.
• Experience in motor claims handling and the automotive industry.
• Strong analytical and critical thinking abilities.
• Proficient communication in Tagalog and English.

Responsibilities

• Supervise and monitor motor car claim evaluation and approval.
• Verify, analyze, and investigate whether claims are covered by the policy.
• Ensure claims are attended to within the company's turnaround time.
• Develop action plans to improve the evaluation process.
• Collaborate with adjusters and processors to prevent fraud.
• Prepare recommendations for fair settlements.
• Prepare letters for the claims committee on total loss and carnap claims.
• Perform post-audit on claims and monitor outstanding losses; supervise claim processors.
• Review final reports of independent adjusters.
• Perform other duties as assigned.

Skills

Motor claims handling

Analytical thinking

Critical thinking

Communication skills

Education

Bachelor's degree

Job description

On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time

Job Description

The Motor Claims Supervisor oversees a team responsible for the evaluation and settlementof motor insurance claims. This role ensures that claims are handled professionally, efficiently, and in accordance with company policies, legal requirements, and service standards. The supervisor must be able to determine whether a claim is covered by the insurance policy and assess the compensability of the claim.

Responsibilities:

• Responsible for supervising and monitoring motor car claim evaluation and approval.
• Verify, analyze, and investigate whether claims are covered by the policy.
• Ensure that all claims for evaluation are attended to within the specified turnaround time (TAT) set forth by the company.
• Develop specific action plans to improve and enhance the evaluation process.
• Collaborate with adjusters and processors to minimize and prevent fraudulent claims.
• Prepare and submit necessary recommendations to ensure a fair settlement is rendered.
• Prepare letters for the claims committee regarding total loss and carnap claims.
• Perform post-audit on claims and monitor outstanding losses.Supervise, motivate, train, and develop claim processors to maximize their potential.
• Review final reports of independent adjusters.
• Perform other duties as may be assigned from time to time.

Qualifications:

• A graduate of any four-year course, preferably with experience in motor claims handling and the automotive industry.
• Has basic knowledge of non-life insurance.
• Possesses strong analytical and critical thinking skills.
• Can communicate effectively in both Tagalog and English, with good communication skills.