Mortgage Sales Support & Compliance Specialist

EastWest Bank; Makati; On-site; PHP 420,000 - 560,000; Full time

Job summary

East West Banking Corporation in Makati is seeking a Sales Support Officer to provide operational and compliance support to the Mortgage Sales and Product Team. The role focuses on ensuring adherence to bank policies, reviewing loan documentation, data accuracy, and timely report submissions.

You will collaborate with internal units, uphold data confidentiality, and contribute to process improvements, audits, and strategic marketing initiatives to support decision-making.

Qualifications

• Bachelor’s degree from a 4- or 5-year program.
• At least 3 years of MIS or Sales Support experience, with 5–7 years end-to-end solutions.
• Detail‑oriented, analytical, and able to produce accurate reports.
• Adaptable, proactive, and solution‑driven with multitasking abilities.
• Collaborative, communicative, and able to uphold data confidentiality.

Responsibilities

• Deliver high‑quality loan file reviews and reports with data accuracy and timely submissions.
• Ensure strong compliance and audit outcomes through policies and risk assessments.
• Drive continuous process improvement and reduce recurring issues.
• Support project and system enhancements with timely delivery and documentation.
• Assist in marketing initiatives, including performance monitoring and market analysis.

Skills

MIS

Sales support

Data analysis

Attention to detail

Education

Bachelor's degree

Job description

East West Banking Corporation in Makati is seeking a Sales Support Officer to provide operational and compliance support to the Mortgage Sales and Product Team. The role focuses on ensuring adherence to bank policies, reviewing loan documentation, data accuracy, and timely report submissions.

You will collaborate with internal units, uphold data confidentiality, and contribute to process improvements, audits, and strategic marketing initiatives to support decision-making.