Mortgage Quality Review Analyst

Agile Tech Ops Inc; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Hybrid work setup

Job summary

Agile Tech Ops Inc in Makati, Philippines, seeks a Mortgage Quality Assurance Analyst to join our QA team. You will audit mortgage loan files for accuracy and regulatory compliance across the loan lifecycle, including pre-funding and post-closing reviews.

The role requires 2–5+ years in U.S. mortgage operations or QA, with strong regulatory knowledge and attention to detail. The position offers hybrid work and a night shift aligned to U.S. hours.

Qualifications

• Bachelor’s degree preferred in Finance, Business, or related field.
• 2–5+ years of experience in U.S. mortgage operations or QA.
• Familiarity with TRID, RESPA, and regulatory guidelines.

Responsibilities

• Conduct pre-funding and post-closing quality reviews of mortgage files.
• Audit loan documentation for accuracy, completeness, and compliance.
• Identify discrepancies and risk issues and escalate as needed.
• Prepare quality reports, scorecards, and actionable recommendations.
• Collaborate with processors, underwriters, and funding teams to improve QA processes.

Skills

Attention to detail

Analytical thinking

Regulatory knowledge

Mortgage operations

Education

Bachelor’s degree in Finance, Business, or related field

Tools

LOS systems (Encompass, Calyx)

Job description

Job Title: Mortgage Quality Assurance Analyst

Department: Mortgage Operations / Quality Assurance

Location: Makati, Philippines

Work Setup: Hybrid (3x Onsite, 2x WFH)

Job Type: Full-Time

Work Schedule: Night Shift (U.S. hours)

About the Company

We are a fast-growing organization supporting U.S.-based mortgage and financial services clients. Our team is dedicated to delivering high-quality, compliant, and efficient mortgage solutions that drive client success and operational excellence.

About the Role

We are seeking a detail-oriented and analytical Mortgage Quality Analyst to join our Quality Assurance team. This role is responsible for conducting comprehensive audits of mortgage loan files to ensure accuracy, completeness, and compliance with investor and regulatory guidelines.

The ideal candidate has strong experience in mortgage operations and a deep understanding of quality control processes within the loan lifecycle.

Key Responsibilities

Quality Review & Auditing

• Conduct pre-funding and post-closing quality control reviews of mortgage loan files
• Audit loan documentation for accuracy, completeness, and compliance
• Identify discrepancies, errors, and potential risk issues

Compliance & Risk Management

• Ensure adherence to investor guidelines, company policies, and regulatory requirements (e.g., TRID, RESPA)
• Assess risk levels and flag high-risk loans for escalation
• Support internal and external audit requirements

Reporting & Analysis

• Document findings, audit results, and quality trends
• Prepare detailed quality reports and scorecards
• Provide insights and recommendations for process improvement

Collaboration & Process Improvement

• Work closely with processors, underwriters, and funding teams
• Provide feedback and coaching to improve loan quality
• Assist in developing and enhancing QA processes and checklists

Qualifications

• Bachelor’s degree in Finance, Business, or related field (preferred)
• 2–5+ years of experience in U.S. mortgage operations or quality assurance
• Strong knowledge of:
• Mortgage loan lifecycle (processing, underwriting, closing)
• Quality control and audit processes
• Regulatory requirements (TRID, RESPA, FHA/VA guidelines is a plus)
• Experience with LOS systems (e.g., Encompass, Calyx, or similar)
• Strong analytical and problem-solving skills
• High attention to detail and accuracy

Compensation

Health insurance

• Life insurance
• Hybrid work setup

Schedule

• 8-hour shift
• Monday to Friday
• Night shift

Supplemental Pay

• Performance bonus

Ready to grow with us?