Mortgage Quality Review Analyst

Agile Technology & Operations; Philippines; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Hybrid work setup

Job summary

Agile Technology & Operations is seeking a Mortgage Quality Review Analyst in Makati, Philippines. The role focuses on auditing mortgage loan files to ensure accuracy, completeness, and adherence to investor and regulatory guidelines.

The candidate should have 2–5+ years of U.S. mortgage operations or QA experience, with strong knowledge of the mortgage lifecycle and LOS systems. This is a hybrid position with an on-site and remote work mix.

Qualifications

• Bachelor’s degree in Finance, Business, or related field.
• 2–5+ years of experience in U.S. mortgage operations or quality assurance.
• Strong knowledge of mortgage loan lifecycle, quality control, and audit processes.
• Experience with LOS systems such as Encompass or Calyx.

Responsibilities

• Conduct pre-funding and post-closing quality control reviews of mortgage loan files.
• Audit loan documentation for accuracy, completeness, and regulatory compliance.
• Identify discrepancies, errors, and potential risk issues; escalate as needed.
• Provide feedback to processors, underwriters, and funding teams to improve loan quality.

Skills

Mortgage operations

Quality assurance

Regulatory compliance

Data analysis

Education

Bachelor’s degree in Finance or related

Tools

Encompass

Calyx

Job description

Job Title: Mortgage Quality Review Analyst

Department: Mortgage Operations / Quality Assurance

Location: Makati, Philippines

Work Setup: Hybrid (3x Onsite, 2x WFH)

Job Type: Full-Time

Work Schedule: Night Shift (U.S. hours)

About the Company

We are a fast-growing organization supporting U.S.-based mortgage and financial services clients. Our team is dedicated to delivering high-quality, compliant, and efficient mortgage solutions that drive client success and operational excellence.

About the Role

We are seeking a detail-oriented and analytical Mortgage Quality Analyst to join our Quality Assurance team. This role is responsible for conducting comprehensive audits of mortgage loan files to ensure accuracy, completeness, and compliance with investor and regulatory guidelines.

The ideal candidate has strong experience in mortgage operations and a deep understanding of quality control processes within the loan lifecycle.

Key Responsibilities

Quality Review & Auditing

• Conduct pre-funding and post-closing quality control reviews of mortgage loan files
• Audit loan documentation for accuracy, completeness, and compliance
• Identify discrepancies, errors, and potential risk issues

Compliance & Risk Management

• Ensure adherence to investor guidelines, company policies, and regulatory requirements (e.g., TRID, RESPA)
• Assess risk levels and flag high-risk loans for escalation
• Support internal and external audit requirements

Reporting & Analysis

• Document findings, audit results, and quality trends
• Prepare detailed quality reports and scorecards
• Provide insights and recommendations for process improvement

Collaboration & Process Improvement

• Work closely with processors, underwriters, and funding teams
• Provide feedback and coaching to improve loan quality
• Assist in developing and enhancing QA processes and checklists

Qualifications

• Bachelor’s degree in Finance, Business, or related field (preferred)
• 2–5+ years of experience in U.S. mortgage operations or quality assurance
• Strong knowledge of:
• Mortgage loan lifecycle (processing, underwriting, closing)
• Quality control and audit processes
• Regulatory requirements (TRID, RESPA, FHA/VA guidelines is a plus)
• Experience with LOS systems (e.g., Encompass, Calyx, or similar)
• Strong analytical and problem-solving skills
• High attention to detail and accuracy

Compensation

• Health insurance
• Life insurance
• Hybrid work setup

Schedule

• 8-hour shift
• Monday to Friday
• Night shift

Supplemental Pay

• Performance bonus

Ready to grow with us?