Mortgage Fulfillment Associate

Eastwest Bank; Makati; On-site; PHP 280,000 - 420,000; Full time

Job summary

EastWest Bank in Makati seeks a Mortgage Fulfillment Associate to handle loan documentation, compliance, and system processing for mortgage and lending operations. You will review pre-booking and pre-issuance documents for Mortgage, EEL, and Bank Guarantee transactions, conduct AML/KYC checks, and coordinate findings with Sales Officers and other units.

The role involves manual setup in T24, post-booking activities, regulatory reporting support, and contributing to training, development, and

Qualifications

• Bachelor's degree required.
• Fresh graduates welcome.
• Proficiency in computer applications and system-based processes.
• Strong organizational skills and attention to detail.
• Good communication and ability to collaborate with internal stakeholders.

Responsibilities

• Review and validate pre-booking, pre-annotation, and pre-issuance documentation for Mortgage, EEL, and Bank Guarantee transactions per policies and standards.
• Conduct documentation and compliance reviews; coordinate findings with Sales Officers and relevant units; prepare loan recommendations and review reports; endorse eligible accounts for final approval and booking.
• Perform manual loan and account setup in T24, including RIM, limits, and loan creation for salary loans, EEL accounts, construction releases, and manual interventions due to system issues.
• Process account maintenance and adjustments in T24; monitor system interfaces; ensure timely and accurate post-booking activities.
• Manage AML/KYC compliance including onboarding, risk assessment, due diligence, watchlist screening, and client record maintenance.
• Support regulatory reporting and AML documentation, ensuring proper record keeping in line with AML laws, BSP regulations, and company policies.
• Maintain custody of developer and broker documents; support AML training compliance across teams; perform other duties as assigned.

Skills

Documentation

Compliance

AML/KYC

T24

Attention to detail

Collaboration

Education

Bachelor's degree

Job description

EastWest Bank seeks a Mortgage Fulfillment Associate in Makati to handle loan documentation, compliance, and system processing for mortgage and lending operations.

Your Role

Key responsibilities include:

• Review and validate pre-booking, pre-annotation, and pre-issuance documentation for Mortgage, Emerging Enterprise Lending (EEL), and Bank Guarantee transactions ensuring compliance with internal policies and regulatory standards.
• Conduct documentation and compliance reviews; coordinate findings with Sales Officers and relevant units; prepare loan recommendation and review reports; endorse eligible accounts for final approval and booking.
• Perform manual loan and account set-up in T24, including RIM, limits, and loan creation for salary loans, EEL accounts, construction releases, and accounts requiring manual intervention due to system interface issues.
• Process account maintenance and adjustments in T24; monitor system interfaces; ensure timely and accurate completion of post-booking activities.
• Manage AML/KYC compliance requirements including client onboarding, risk assessment and tagging, due diligence and enhanced due diligence reviews, watchlist screening, and maintenance of client records.
• Support regulatory reporting and compliance by ensuring accurate transaction capture, timely submission of AML-related documentation, and proper record keeping in accordance with AML laws, BSP regulations, and company policies.
• Maintain custody of developer and broker documents; support AML training compliance across assigned teams; perform other duties and projects as assigned.

About You

The company is looking for:

• Holder of any Bachelor's degree.
• Fresh graduates or candidates with no prior experience in consumer lending who are eager to learn and build a career in banking operations.
• Proficiency in using computer applications and navigating system-based processes.
• Highly organized with strong attention to detail and ability to manage tasks accurately and efficiently.
• Results-oriented with good communication skills and ability to collaborate effectively with internal stakeholders.

Compensation & Benefits

• Competitive salary package and benefits.
• Performance-based incentives and recognition programs to reward high-performing individuals.

Training & Development

• Career development and training opportunities.
• Opportunity to work with industry experts and be mentored by them.

Career Progression

• Defined career progression paths to guide professional growth.