Morning Operations: Supplier Performance Lead

HGS Offshore Staffing Solutions (HGS OSS)

Metro Manila

On-site

PHP 670,000 - 1,004,000

Full time

9 days ago
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

HGS Offshore Staffing Solutions (HGS OSS) seeks an Operations Performance Consultant to drive supplier performance and operational excellence for drop ship suppliers. You will act as the main liaison between suppliers and internal teams, develop corrective actions, and own the supplier development strategy.

You will generate reports, identify trends, and implement data-driven solutions to prevent disruptions, collaborating with cross-functional teams to resolve issues and lead improvement

Qualifications

  • Experience managing supplier and internal relationships.
  • Experience in structured problem-solving and making informed recommendations, ideally with formal training and practical experience in Lean Six Sigma methodologies.
  • Ability to analyse data and identify trends.
  • High attention to detail.
  • Excellent written, verbal, and documentation skills.

Responsibilities

  • Serve as the central point of contact for drop ship suppliers, facilitating strong relationships and ensuring seamless communication, developing corrective action plans and owning the operational supplier development strategy
  • Generate comprehensive reports to monitor supplier performance, identify key trends, and provide actionable insights that drive continuous improvement
  • Anticipate potential issues and implement practical, data-driven solutions to prevent disruptions
  • Collaborate closely with internal teams to resolve supplier-related issues and foster a collaborative, results-driven environment
  • Lead and execute strategic initiatives aimed at improving supplier performance, such as targeted sprints focused on key operational metrics
  • Provide expert operational guidance to suppliers, helping them optimise their processes using T&W's various operational programs and automation tools
  • Execute the Monthly Performance Outreach program, focused on analysing the performance of the top 50 suppliers and preparing detailed reports on key operational metrics
  • Ensure top 50 suppliers are well prepared to handle peak volumes during major sales event periods
  • Utilise advanced technology and data analysis to enhance supplier performance management, including automating key processes and leveraging performance dashboards
  • Engage with suppliers regarding late orders and collaborate to resolve operational issues

Skills

Supplier relationship management
Data analysis
Problem solving

Education

Lean Six Sigma Green Belt certification

Tools

Excel/Google Sheets

Job description

HGS Offshore Staffing Solutions (HGS OSS) seeks an Operations Performance Consultant to drive supplier performance and operational excellence for drop ship suppliers. You will act as the main liaison between suppliers and internal teams, develop corrective actions, and own the supplier development strategy.

You will generate reports, identify trends, and implement data-driven solutions to prevent disruptions, collaborating with cross-functional teams to resolve issues and lead improvement

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Logistics Ops Performance Specialist
Logistics Ops Performance Specialist

HGS Offshore Staffing Solutions • Metro Manila

On-site
PHP 600,000 - 1,000,000
Supplier Performance Management - Morning | Manila/Cebu
Supplier Performance Management - Morning | Manila/Cebu

HGS Offshore Staffing Solutions (HGS OSS) • Metro Manila

On-site
PHP 670,000 - 1,004,000
Logistics Admin (Supplier Management) - Morning | Manila/Cebu
Logistics Admin (Supplier Management) - Morning | Manila/Cebu

HGS Offshore Staffing Solutions • Metro Manila

On-site
PHP 600,000 - 1,000,000
Logistics Analytics & Operations Lead
Logistics Analytics & Operations Lead

HGS Offshore Staffing Solutions • Metro Manila

On-site
PHP 900,000 - 1,200,000
Supply Chain Ops Leader – Performance & Improvement
Supply Chain Ops Leader – Performance & Improvement

Loom Talent • Davao City

On-site
PHP 4,637,000 - 6,324,000
Senior Operations Leader - Global BPO & Process Excellence
Senior Operations Leader - Global BPO & Process Excellence

Q2 HR Solutions • Philippines

On-site
PHP 1,800,000 - 3,000,000
Logistics Data Strategist - Manila/Cebu
Logistics Data Strategist - Manila/Cebu

HGS Offshore Staffing Solutions (HGS OSS) • Metro Manila

On-site
PHP 800,000 - 1,600,000
Operations Performance & Process Optimization Lead
Operations Performance & Process Optimization Lead

CF Outsourcing Solutions • Quezon City

On-site
PHP 500,000 - 900,000
Operations Manager
Operations Manager

Support Services Group • Pasig

On-site
PHP 900,000 - 1,800,000
Operations Supervisor: Lead Teams, Elevate Performance
Operations Supervisor: Lead Teams, Elevate Performance

Divergence HR Consulting Group Inc. • Pasig

On-site
PHP 391,000 - 670,000