Key responsibilities
- Support Axway or other SFTP/FTP products
- Implement and configure resources as per approved middleware patterns
- Onboard, maintain and support enterprise applications deployed on middleware platforms
- Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates
- Manage patching processes, including golden images
- Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns
- Provide administration support for IaaS and PaaS services, including backup and recovery, and first level problem determination
- Coordinate with multiple teams and groups for successful implementation of middleware platforms standards and procedures and all integrations such as SSO, Job Schedulers, Cron jobs, Load Balancers/VIP, Proxy servers, Password Management utilities
- Oversee application environments build activities before go live, coordinate and plan go live activities and provide middleware production support post application go live
- Document environments build specifications, including diagrams, and scripts to automate processes
Qualifications:
- BS/BA degree or equivalent experience
- Support experience of Axway or other SFTP/FTP products (5+ years)
- Administrative knowledge (5+ years) of Middleware Products like WebSphere, Weblogic, Tomcat, Apache WebServer, IHS WebServer, BizTalk, IIS WebServer
- Proven IT track record, with hands‑on software development or production infrastructure management role
- Strong hands‑on experience supporting Linux platforms
- Experience managing Windows systems
- Competent in CI/CD development, tools such as Jenkins, Jira, Git/BitBucket
- Proficient in developing and debugging scripts (BASH, PowerShell, Python)
- Intermediate level of expertise in networking concepts
- Excellent problem determination skills, the ability to debug complex cross‑system problems, and document root cause including remediation, detection, and avoidance
About us
Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Infrastructure Operations is a team of innovators who love technology. Together, you will use a disciplined, innovative and business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.