Senior Middleware SFTP & Platform Automation Engineer

Chubb European Group Ltd.; Philippines; On-site; PHP 80,000 - 120,000; Full time

Job summary

Chubb European Group Ltd. in the Philippines is seeking a middleware administrator to support and onboard enterprise applications, ensuring secure environments and 24/7 availability. The role involves patches, automation, and coordinating with multiple teams across SSO, schedulers, load balancers, and more.

You will collaborate with Core IT, document build specs, and lead go-live activities while maintaining production stability and adherence to ITSM/SDLC practices.

Responsibilities

• Support Axway or other SFTP/FTP products.
• Implement and configure resources as per approved middleware patterns.
• Onboard, Maintain and support enterprise applications deployed on middleware platforms.
• Keep applications and their environments (WebSphere, BizTalk, Tomcat, Apache/IIS) secure by ensuring all vulnerability patches/fixes are applied before due dates.
• Manage patching processes, including golden images.
• Keep platforms and environments stable and available 24/7 by applying the latest industry trends in monitoring, alerting, and predicting possible issues and concerns.
• Provide administration support for IaaS and PaaS services, including backup and recovery, and first level problem determination.
• Responsible for coordinating with multiple teams and groups for successful implementation of middleware platforms standards and procedures and all integrations such as Single Sign On, Job Schedulers, Cron jobs, Load Balancers/VIP, Proxy servers, Password Management utilities etc.
• Collaborate with Core IT teams; provide guidance utilizing networking, security, monitoring, and services.
• Oversee application environments build activities before go live, coordinate and plan go live activities and provide middleware production support post application go live.
• Document environments build specifications, including diagrams, and scripts to automate processes
• Assist technical teams in identifying appropriate approved middleware patterns to meet technical requirements
• Create professional technical documentation
• Collaborate with global resources outside of normal business hours (when needed)
• Participate in non-business hours on-call schedule
• Accountable for system availability and stability of Production Environments
• Support SDLC and ITSM tools for the firm ensuring stability and best practices.
• Keep up with industry trends regarding APM, Observability and Telemetry products.
• Drive innovation and automation of supported products.
• Build and foster relationships with external LOBs for adoption of products
• Establish Customer experience feedback loop
• Establish a Continuous Improvement mindset amongst the team
• Provide technology leadership across enterprise shared services products and platforms in partnership with senior architects and product managers.

Job description

Chubb European Group Ltd. in the Philippines is seeking a middleware administrator to support and onboard enterprise applications, ensuring secure environments and 24/7 availability. The role involves patches, automation, and coordinating with multiple teams across SSO, schedulers, load balancers, and more.

You will collaborate with Core IT, document build specs, and lead go-live activities while maintaining production stability and adherence to ITSM/SDLC practices.