Microsoft MSD CRM Senior

EY; Taguig; On-site; PHP 1,500,000 - 2,100,000; Full time

Job summary

EY is seeking an experienced D365 CRM Architect to lead CRM configurations and customizations across Sales, Service and Marketing modules. You will design next-generation digital architecture, engage with client teams to translate requirements into scalable solutions, and drive agile delivery with a focus on data migration and integration within D365 CRM.

You will mentor project resources, participate in design sessions, and ensure the solution meets business goals while adapting to changing

Qualifications

• Minimum 5+ years of CRM Configuration & Customization experience.
• Experience on large transformation programs in an onshore-offshore delivery model.
• Must have worked on client-facing engagements.
• Design and coding experience in Visual Studio, C#, and IIS-Dynamics CRM.

Responsibilities

• Work on CRM engagements to design the next generation digital architecture.
• Be involved in analyse and design phases of a project.
• Collaborate with client teams to understand business requirements and translate to solutions.
• Execute and participate in application design sessions and provide solution recommendations.
• Deep understanding of integration and data migration methods/tools within D365 CRM.
• Ensure design aligns with business requirements and work cooperatively in a team.
• Remain flexible to changing workloads.

Skills

CRM Configuration & Customization

D365 CRM Architecture

Client engagement

Agile delivery

Analytical thinking

Education

BE/B.Tech./MCA/MBA

Tools

Visual Studio

C#

IIS-Dynamics CRM

SQL

Job description

A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing).

Your client responsibilities:

• Work on CRM engagements to design the next generation digital architecture
• Be involved in analyse and design phases of a project
• Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.
• Execute & participate in application design sessions and make solution recommendations
• Deep understanding of Integration & Data Migration methods/tools within D365 CRM
• Deep knowledge of configuring and customizing CRM application
• Ensuring that design is in line with the business requirements
• Work cooperatively in a team environment
• Remain flexible on changing workloads

Your people responsibilities:

• Building a quality culture
• Foster teamwork and lead by example
• Training and mentoring of project resources
• Participating in the organization-wide people initiatives
• Minimum 5+ years of CRM Configuration & Customization experience is must.
• Must have done worked on large transformation programs in onshore offshore delivery model
• Must have worked on client facing engagements
• Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)
• Experience in agile delivery and deployment, continuous integration and build processes
• Familiar with relational database concepts and SQL
• Strong analytical and problem-solving skills; ability to work creatively in problem solving environment
• Excellent written and verbal communication skills
• BE/B.Tech. /MCA/MBA with a sound industry experience of 8+ years