Microsoft 365 Services Lead — Digital Transformation

aia; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

AIA is transforming to empower people with digital solutions that help them live Healthier, Longer, Better Lives. This role focuses on leveraging digital technologies to automate existing business processes and improve efficiency.

You will analyse current workflows, propose digital enhancements, and oversee implementation to increase productivity while aligning with AIA's digital strategy. Join us to drive sustainable change for customers and communities in the Philippines.

Responsibilities

• Analyse and measure the effectiveness of existing business processes and propose improvements to go digital
• Determine how new information technologies can support reengineering of business processes
• Define scope, cost and benefits of digital initiatives
• Oversee the implementation of proposed improvements and ensure increased productivity as well as consistency with AIA's digital strategy

Job description

AIA is transforming to empower people with digital solutions that help them live Healthier, Longer, Better Lives. This role focuses on leveraging digital technologies to automate existing business processes and improve efficiency.

You will analyse current workflows, propose digital enhancements, and oversee implementation to increase productivity while aligning with AIA's digital strategy. Join us to drive sustainable change for customers and communities in the Philippines.