Medical Virtual Assistant: Prior Auth & Billing Expert

Winning Assistants LLC; Philippines; On-site; PHP 425,000 - 595,000; Full time

Benefits offered by this job

HR & Contractor Support

Premium VPN Access

HIPAA Training & Certification

VA Performance Training

US Holidays

Paid Time Off

Job summary

Winning Assistants LLC is seeking a Medical Virtual Assistant specializing in Prior Authorization & Billing Support to work with a U.S.-based primary care practice. The role uses Athena EHR for documentation, handles prior authorizations, billing tasks, and patient communications, and requires strong English communication and meticulous attention to detail.

Schedule is full-time, Monday–Friday, with standard MDT hours and breaks; remote or contractor-friendly setup is implied for a virtual

Qualifications

• Hands-on experience with Athena EHR / athenahealth.
• Experience working in primary care.
• Experience handling prior authorizations.
• Experience with medical billing, claims processing, denied claims, or claims resolution.
• Healthcare administrative or Medical Virtual Assistant experience.
• Strong spoken and written English communication skills.
• Clear and patient phone communication.
• Strong attention to detail and follow-through.

Responsibilities

• Manage prior authorization requests from submission through follow-up and resolution.
• Track pending authorizations and follow up on approvals and denials.
• Assist with medical billing and claims-related tasks.
• Review denied claims and investigate issues such as missing authorizations and incorrect patient info.
• Resolve outstanding claim holds and ensure issues are corrected before submission.
• Keep documentation accurate and up to date in Athena EHR.
• Manage incoming and outgoing faxes through Athena; monitor orders and other tasks.
• Provide overflow phone support and assist with patient inquiries.

Skills

Athena EHR

Primary care

Prior authorizations

Medical billing

Healthcare admin

English proficiency

Attention to detail

Team collaboration

Tools

Spruce Health

Job description

Winning Assistants LLC is seeking a Medical Virtual Assistant specializing in Prior Authorization & Billing Support to work with a U.S.-based primary care practice. The role uses Athena EHR for documentation, handles prior authorizations, billing tasks, and patient communications, and requires strong English communication and meticulous attention to detail.

Schedule is full-time, Monday–Friday, with standard MDT hours and breaks; remote or contractor-friendly setup is implied for a virtual