Medical Virtual Assistant — Insurance & Billing (US Night Shift)

MMSU Global Association, Inc.; Philippines; On-site; PHP 268,000 - 424,000; Full time

Job summary

MMSU Global Association, Inc. is seeking a Medical Virtual Assistant to support insurance verification, claims processing, and patient communications. The role requires handling pre-exam verification, authorization, and billing tasks while maintaining strict timelines.

The successful candidate will manage phones, schedule appointments, and ensure timely follow-up in the EHR. On-site work at McKinley West, Taguig, with English proficiency as a core requirement.

Qualifications

• Graduate of any course
• Has basic computer knowledge
• Willing to work US hours - graveyard shift
• Excellent English communication skills
• Analytical, organized, and systematic
• Process oriented and follow strict timelines
• Able to work with very minimal supervision
• Must be a good team player
• Willing to work on-site (McKinley West, Taguig)

Responsibilities

• Pre-exam verification of insurance eligibility, benefits, and coverage
• Securing treatment authorization
• Submitting claims, responding to claim denials, and resolving EOB issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
• Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Skills

English communication

Analytical thinking

Organized

Systematic

Education

Any course graduate

Tools

Basic computer knowledge

Job description

MMSU Global Association, Inc. is seeking a Medical Virtual Assistant to support insurance verification, claims processing, and patient communications. The role requires handling pre-exam verification, authorization, and billing tasks while maintaining strict timelines.

The successful candidate will manage phones, schedule appointments, and ensure timely follow-up in the EHR. On-site work at McKinley West, Taguig, with English proficiency as a core requirement.