Medical Virtual Assistant: Billing, Scheduling & EHR Support

Centro Escolar University; Philippines; On-site; PHP 279,000 - 424,000; Full time

Job summary

Centro Escolar University in the Philippines is seeking a Medical Virtual Assistant to deliver insurance verification, scheduling, and patient correspondence. The role requires working US hours in graveyard shift on-site at McKinley West, Taguig, with strong English communication and analytical, organized work habits.

You will verify eligibility, obtain authorizations, submit claims, handle EOB issues, and manage patient inquiries and pre-exam histories.

Qualifications

• Excellent English communication skills.
• Analytical, organized, and systematic.
• Process oriented and follow strict timelines.
• Able to work with very minimal supervision.
• Must be a good team player.

Responsibilities

• Pre-exam verification of insurance eligibility, benefits, and coverage.
• Securing treatment authorization and submitting claims; responding to claim denials and resolving EOB issues.
• Identifying and solving common billing issues.
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to staff.

Skills

English communication

Analytical

Organized

Process oriented

Team player

Minimal supervision

Willing to work graveyard shift

Education

Graduate of any course

Tools

EHR system

Job description

Centro Escolar University in the Philippines is seeking a Medical Virtual Assistant to deliver insurance verification, scheduling, and patient correspondence. The role requires working US hours in graveyard shift on-site at McKinley West, Taguig, with strong English communication and analytical, organized work habits.

You will verify eligibility, obtain authorizations, submit claims, handle EOB issues, and manage patient inquiries and pre-exam histories.