Medical Virtual Assistant

Global Medical Virtual Assistants Careers Page; Quezon City; À distance; PHP 516 000 - 618 000; Temps partiel

Avantages offerts par ce poste

Permanent Work From Home

HMO Coverage

Free Training

Paid Time Offs

Optical Rewards

Performance-Based Increase

Résumé du poste

Global Medical Virtual Assistants Careers Page is seeking a medical virtual assistant to support healthcare providers by handling calls, scheduling, data entry, and records management from a remote work setup.

The ideal candidate has 1–2 years in a medical setting, strong English communication, familiarity with EMRs, and is highly organized with attention to detail. Night shifts are available, and HIPAA compliance is essential.

Qualifications

• Must have excellent verbal and written English communication skills.
• At least 1–2 years of experience in a medical-related background.
• Familiar with medical terminologies.
• A healthcare-related degree is highly preferred.
• Intermediate skills with Google Workspace and/or Microsoft Office.
• HIPAA Certification is a plus.
• Strong attention to detail.
• Impartial.
• Highly organized.
• Computer savvy.
• Open to working night shifts.

Responsabilités

• Managing inbound and outbound calls regarding inquiries, appointments, and data verification.
• Verifying healthcare insurance coverage and eligibility.
• Providing administrative support: data entry, appointment scheduling, email management, record management, and time-keeping.
• Handling health promotion, care plan explanations, admissions, new patient intake, and front-desk triage.
• Establishing a professional liaison between patients and providers.
• Adhering to HIPAA policies.

Connaissances

Verbal and written English

Medical terminology

Attention to detail

Highly organized

Computer literacy

Night shifts possible

Formation

Healthcare-related degree

Outils

Google Workspace

Microsoft Office

Description du poste

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

TASKS

• Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
• Maintaining great phone etiquette
• Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as - Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
• Verifying healthcare insurance coverage and eligibility
• Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
• Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
• Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
• Strictly adhering and complying with the HIPAA policy

Requirements

QUALIFICATIONS

• Must have excellent verbal and written English communication skills
• At least 1-2 years of experience in a medical-related background
• Familiar with medical terminologies
• A healthcare-related degree is highly preferred
• Intermediate skills with Google Workspace and/or Microsoft Office
• HIPAA Certification is a plus
• Strong attention to detail
• Impartial
• Highly organized
• Computer savvy
• Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS

• PRIMARY SYSTEM
  • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher
  • Computer Memory/RAM: 8.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
  • OPTION 1 (BACKUP SYSTEM):
    • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
    • Headset: Any USB-type headset with noise-cancelling feature (Optional)
• OPTION 2 (POWER SUPPLY - UPS)
  • Must be capable of powering your work station for at least 3 hours
  • Typically a device with 240Wh or higher will be sufficient
  • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
  • PRIMARY INTERNET CONNECTION
  • DSL / Fiber Connection - Minimum of 100mb/s contracted
  • BACK-UP INTERNET CONNECTION
  • Minimum of 20mb/s (Cell)

Recommended System Requirements

• PRIMARY SYSTEM
  • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 3000 series or higher
  • Computer Memory/RAM: 16.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output
• BACK-UP SYSTEM
  • OPTION 1 (BACKUP SYSTEM):
    • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
    • Computer Memory/RAM: 16.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output
• OPTION 2 (POWER SUPPLY - UPS)
  • Must be capable of powering your work station for at least 3 hours
  • Typically a device with 240Wh or higher will be sufficient
  • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
• PRIMARY INTERNET CONNECTION
  • DSL / Fiber Connection - Minimum of 500mb/s contracted
• BACK-UP INTERNET CONNECTION
  • Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS

• Starting rate is $800 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase
• Permanent Work From Home