Medical Virtual Assistant

Global Medical Virtual Assistants

Quezon City

Remote

PHP 513.000 - 614.000

Vollzeit

14 Tage+

Eine vollständige Bewerbung in einer Minute

Maßgeschneiderter Lebenslauf und Anschreiben – versandbereit.

Schaffe es an den ATS-Filtern vorbei

Benefits dieser Stelle

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

Zusammenfassung

Global Medical Virtual Assistants is seeking a medical virtual assistant to support clinicians and insurers. The role includes patient communications, data entry, appointment scheduling, and HIPAA-compliant admin tasks. You will work with EMR systems and coordinate between patients and providers.

The ideal candidate has medical background experience, strong English, and comfort with night shifts. This position offers permanent work-from-home arrangements and ongoing training.

Qualifikationen

Excellent verbal and written English communication.
1–2 years of medical-related experience.
Familiar with medical terminology.
Healthcare-related degree preferred.
Intermediate skills with Google Workspace and/or Microsoft Office.
HIPAA certification is a plus.
Strong attention to detail, impartial, highly organized, computer savvy.
Open to working night shifts.

Aufgaben

Manage inbound and outbound calls from patients, providers, and insurers regarding inquiries, appointments, and data verification.
Maintain excellent phone etiquette.
Obtain medical history by navigating EMR systems (Cerner, Epic, AthenaNet/AthenaHealth, NextGen).
Verify healthcare insurance coverage and eligibility.
Provide administrative support: data entry, appointment scheduling, email management, record management, time-keeping.
Handle health promotion, care plan explanations, admissions, new patient intake, and front-desk triage.
Establish professional relationships as liaison between patients and providers.
Adhere to HIPAA policies.

Kenntnisse

English communication

Medical terminology

Night shift availability

Detail oriented

Ausbildung

Healthcare-related degree

Tools

Google Workspace

Microsoft Office

Jobbeschreibung

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

TASKS:

Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
Maintaining great phone etiquette
Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
Verifying healthcare insurance coverage and eligibility
Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
Strictly adhering and complying with the HIPAA policy

QUALIFICATIONS:

Must have excellent verbal and written English communication skills
At least 1-2 years of experience in a medical-related background
Familiar with medical terminologies
A healthcare-related degree is highly preferred
Intermediate skills with Google Workspace and/or Microsoft Office
HIPAA Certification is a plus
Strong attention to detail
Impartial
Highly organized
Computer savvy
Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

PRIMARY SYSTEM
- Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher
- Computer Memory/RAM: 8.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
  - Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
  - Computer Memory/RAM: 8.00 GB
  - Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
  - Headset: Any USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
  - Must be capable of powering your work station for at least 3 hours
  - Typically a device with 240Wh or higher will be sufficient
  - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 100mb/s contracted
BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM
- Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 3000 series or higher
- Computer Memory/RAM: 16.00 GB
- Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
- Headset: Any USB-type headset with noise-cancelling feature
- Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM
- OPTION 1 (BACKUP SYSTEM):
  - Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
  - Computer Memory/RAM: 16.00 GB
  - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
  - Headset: Any USB-type headset with noise-cancelling feature
  - Camera: Capable of a clear and crisp video output
- OPTION 2 (POWER SUPPLY - UPS):
  - Must be capable of powering your work station for at least 3 hours
  - Typically a device with 240Wh or higher will be sufficient
  - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 500mb/s contracted
BACK-UP INTERNET CONNECTION
- Minimum of 20mb/s (Cell or wired)