Medical Support Agent - Customer Care & Growth

Telesys BPO; Makati; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Exclusive employee discounts

Job summary

A customer service outsourcing company is looking for a Call Center Agent/Medical CSR in Makati to serve as the first contact for customers, handling inquiries and resolving issues. Ideal candidates will have strong communication skills and the ability to work in a fast-paced environment. This full-time position offers competitive pay, performance incentives, and benefits including HMO coverage and paid leave. Shifting schedules may apply, including nights and weekends.

Qualifications

• Must possess strong written and verbal communication skills.
• Open to applicants with or without experience in BPO.
• Ability to work in fast-paced settings including nights and weekends.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns in a timely manner.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Ability to work in a high-volume call environment

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A customer service outsourcing company is looking for a Call Center Agent/Medical CSR in Makati to serve as the first contact for customers, handling inquiries and resolving issues. Ideal candidates will have strong communication skills and the ability to work in a fast-paced environment. This full-time position offers competitive pay, performance incentives, and benefits including HMO coverage and paid leave. Shifting schedules may apply, including nights and weekends.