Healthcare Support Agent - Earn Bonus & Career Growth

Telesys BPO; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A customer service outsourcing company in Makati is seeking dedicated Healthcare Agents who will be the first point of contact for customers. The role involves handling inquiries, resolving concerns, and delivering exceptional service. Ideal candidates are high school graduates with strong communication skills, willing to work in a fast-paced environment. The position offers competitive salary with performance-based incentives, benefits, and opportunities for career growth within a supportive workplace.

Qualifications

• High school graduate (college level or degree is an advantage).
• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills (written and verbal)

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

A customer service outsourcing company in Makati is seeking dedicated Healthcare Agents who will be the first point of contact for customers. The role involves handling inquiries, resolving concerns, and delivering exceptional service. Ideal candidates are high school graduates with strong communication skills, willing to work in a fast-paced environment. The position offers competitive salary with performance-based incentives, benefits, and opportunities for career growth within a supportive workplace.