Medical Records Specialist

BEAWESOME, INC.; Davao City; On-site; PHP 240,000 - 360,000; Full time

Job summary

BEAWESOME, INC. in Davao City invites a Medical Records Specialist to join the Awesome CX by Transcom family. You will focus on retrieving initial and prior treatment records, including ambulance, ER, and hospital intake records, to establish the case foundation and move it forward efficiently.

The role requires persistence, strong medical terminology, and careful follow-up to resolve delays, track status, and maintain organized, chronological files while ensuring HIPAA-compliant documentation.

Qualifications

• 1+ years in medical records, billing, or insurance
• Strong understanding of medical terminology
• Experience in requesting and tracking records from hospitals and large systems
• Persistent and process-driven

Responsibilities

• Request and retrieve intake records from ambulance services and hospitals
• Retrieve prior medical records relevant to the case
• Track request status and perform timely follow-ups
• Communicate with healthcare providers to resolve delays
• Maintain organized, chronological record files
• Ensure compliance with HIPAA and documentation standards

Job description

Medical Records Specialist for Awesome CX by Transcom - Davao

The Medical Records Specialist focuses on retrieving initial and prior treatment records that establish the foundation of a case. These records, including ambulance, transportation, ER, and hospital intake records, are often the longest lead-time items. This role requires persistence and structured follow-up to accelerate case progression.

Join our Awesome CX by Transcom Family as a Medical Records Specialist!

Key responsibilities

• Request and retrieve intake records from ambulance services and hospitals


• Retrieve prior medical records relevant to the case


• Track request status and perform timely follow-ups


• Communicate with healthcare providers to resolve delays


• Maintain organized, chronological record files


• Ensure compliance with HIPAA and documentation standards

What we are looking for:

To be successful in this role, you must have...

• 1+ years in medical records, billing, or insurance


• Strong understanding of medical terminology


• Experience in requesting and tracking records from hospitals and large systems


• Persistent and process-driven