A leading consultancy in healthcare is seeking a dynamic Team Leader in Cebu City to manage a team supporting a medical device account. The ideal candidate will possess strong leadership skills, a background in healthcare or medical devices, and significant experience in team performance management. Responsibilities include ensuring compliance with industry regulations, fostering customer satisfaction, and optimizing operational workflows.
Qualifications
Must be a College Graduate.
4+ years experience as Team Lead.
Preferred experience in healthcare like insurance background or claims processing.
Responsibilities
Manage and mentor a team on medical device-related inquiries.
Monitor team performance against key metrics.
Act as a primary contact for escalations and complex issues.
Skills
Leadership
Communication skills
Customer service
Operational efficiency
Education
Bachelor's in Pharmacy/Life Science or Biomedical Engineering
Job description
A leading consultancy in healthcare is seeking a dynamic Team Leader in Cebu City to manage a team supporting a medical device account. The ideal candidate will possess strong leadership skills, a background in healthcare or medical devices, and significant experience in team performance management. Responsibilities include ensuring compliance with industry regulations, fostering customer satisfaction, and optimizing operational workflows.