Medical Billing Specialist — Night Shift & Growth

Ista Personnel Solutions Inc.; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Night differential

Attendance bonus

Paid time off

Cash leave credits

Performance appraisal

Work-life balance

Career growth

Learning opportunities

Job summary

ISTA Solutions in Metro Manila is seeking an experienced Medical Billing Specialist to join our growing team. You will verify eligibility and benefits, review patient bills for accuracy, and follow up on unpaid claims, while coordinating with insurance companies as needed.

Ideal candidates have 6–12 months in a US healthcare BPO, strong English communication, empathy, and the ability to work onsite at Makati or Mandaluyong, with night shift availability.

Qualifications

• 6 months to 1 year of BPO experience in a US healthcare account
• Knowledge of medical claims, benefits, eligibilities and appeals
• Familiar with US healthcare insurance (Medicare, Medicaid)
• Excellent verbal and written English
• Empathy and patience in addressing customer concerns
• Strong problem-solving skills
• Adaptability to a changing work environment
• Able to remain calm under pressure
• Proficiency in using computer systems and relevant software
• Willing to work onsite in Makati or Mandaluyong
• Amenable to night shift

Responsibilities

• Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Review patient bills for accuracy and completeness and obtain missing information.
• Follow up on unpaid claims within the standard billing cycle timeframe.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.

Skills

Medical billing knowledge

US healthcare billing

Verbal and written English

Empathy and patience

Problem-solving

Adaptability

Calm under pressure

Computer proficiency

Night shift readiness

Onsite willingness (Makati/Mandaluyong

Tools

Medical billing software

Computer systems

Job description

ISTA Solutions in Metro Manila is seeking an experienced Medical Billing Specialist to join our growing team. You will verify eligibility and benefits, review patient bills for accuracy, and follow up on unpaid claims, while coordinating with insurance companies as needed.

Ideal candidates have 6–12 months in a US healthcare BPO, strong English communication, empathy, and the ability to work onsite at Makati or Mandaluyong, with night shift availability.