Materials Management Expert

Globe Telecom; Philippines; On-site; PHP 500,000 - 900,000; Full time

Job summary

Globe Telecom is seeking a Materials Management Expert in the Philippines to oversee 3PL warehouse operations, ensure timely processing and postings, and maintain accurate inventory records. The role focuses on resolving disruptions, managing vendors, and driving cost efficiencies through data-driven reporting.

The ideal candidate has a degree in logistics or related field with 2–3 years of warehousing experience, strong Excel skills, and a customer-first mindset to sustain high customer

Qualifications

• Customer-first mindset with ability to immediately address warehouse concerns.
• Strong written and verbal communication to liaise with internal and external stakeholders.
• Ability to facilitate meetings and implement strategic recommendations.

Responsibilities

• Oversee 3PL warehouse operations and ensure on-time processing and system postings.
• Resolve logistics disruptions, shipping delays, and inventory issues.
• Maintain accurate inventory records and ensure quality standards.
• Address performance issues of vendors and service centers.
• Review processes with 3PL and other groups to improve efficiency and customer satisfaction.
• Process warehouse and vendor invoices and monitor payments to partners.
• Provide warehouse reports and cost-saving analyses using Excel.
• Proactively address warehouse concerns and after-sales issues.
• Facilitate meetings and de-escalate customer concerns.
• Perform cycle counts, spot checks, and audits.
• Learn and adapt in high-stress environments.

Skills

Customer-first mindset

Strong communication

Problem-solving

Cross-functional collaboration

Education

Degree in Logistics, Supply Chain Management, Business Administration, or Operations Management

Tools

Excel

Job description

Materials Management Expert

Company : Globe Telecom
Job Type : Full Time Philippines

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

• Oversees the 3PL warehouse operations, ensuring on-time processing and system posting of incoming and outgoing inventories, job orders, and material requests, and value-added services are promptly and correctly executed.

• H andles and finds solutions for logistics disruptions, shipping delays, and inventory issues, aging, and provision.

• Maintain accurate inventory records and ensure compliance with quality standards.

• Proactively addresses and resolves all performance and escalation issues of Vendor and Accredited Service Centers

• Reviews key area processes with 3PL or different business groups and recommends solutions that are aimed at achieving work progress, effective inventory management, and sustain high level of customer satisfaction and retention

• Processes warehouse and/or vendor invoices and acts as the budget comptroller of the team to ensure accuracy and timely posting of payments to 3PL and other vendor partners.

• Proficient in Excel and capable of providing relevant warehouse reports and analysis to identify optimization opportunities and cost-saving measures

• Must possess a “customer first” mindset to immediately address warehouse concerns or after-sales issues.

• Expert at cultivating high-trust partnerships with internal stakeholders and external clients through transparent communication and a collaborative approach to problem-solving

• Skilled at facilitating meetings, implementing strategic recommendations, and de-escalating customer concerns

• Willing to p erform cycle counts, spot checks, and audits to maintain accurate inventory levels

• Eager to learn and perceives every challenge as an opportunity

• Ability to remain productive, focused, and calm during high-stakes, fast-paced, or emergencies

• A degree in Logistics, Supply Chain Management, Business Administration, Operations Management, with 2-3 years of experience in warehousing and logistics, is an advantage

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.