Marketing Operations Lead: Programs, CRM & Events

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 613,800 - 781,200; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and depend-

Government‑mandated benefits

Performance‑based incentives

Quarterly company events

1,000 PHP de minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking a Marketing Operator & Program Coordinator to translate the VP’s strategy into executable programs across marketing pillars.

You will build and maintain operational systems, cadence, and governance to ensure timely, on-scope delivery with defined ownership and acceptance criteria. You will drive major initiatives including CRM rollout, website rebuild, marketing automation, corporate communications, and events.

Qualifications

• Bachelor’s degree or equivalent in a related field with 5–8+ years in program or project management in marketing.
• ClickUp Certification required within 60 days if not already certified.
• Proven experience delivering CRM rollouts, website rebuilds, marketing automation, and events.

Responsibilities

• Translate VP direction into epics, milestones, timelines, and acceptance criteria.
• Architect and maintain ClickUp as the operating system for the Marketing org.
• Run the marketing cadence including planning, stand-ups, risk reviews, and retrospectives.
• Enforce intake processes and scope discipline; manage timelines.
• Identify risks and dependencies; document context and next steps.
• Hold cross-functional owners accountable to commitments with professionalism.
• Drive cross-team delivery for CRM rollout, website rebuild, automation, and events.
• Maintain logs, briefs, and program runbooks; plan resources with a RACI view.
• Coordinate with external vendors on deliverables and performance.
• Communicate clearly via phone and email with staff, clients, and partners.
• Adapt to changing priorities; escalate issues to prevent delays.
• Perform duties in a high-volume, deadline-driven environment.

Skills

Program management

ClickUp administration

Cross-functional teamwork

Executive reporting

Analytics & metrics

CRM platforms

Communication

Microsoft Office

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

ClickUp

Salesforce/Jungo

Total Expert

Act-On

Job description

NightOwl Consulting Philippines Inc. is seeking a Marketing Operator & Program Coordinator to translate the VP’s strategy into executable programs across marketing pillars.

You will build and maintain operational systems, cadence, and governance to ensure timely, on-scope delivery with defined ownership and acceptance criteria. You will drive major initiatives including CRM rollout, website rebuild, marketing automation, corporate communications, and events.