Marketing Operations Associate: CRM & Campaigns

PERSOL; Santo Niño 1st; On-site; PHP 985,000 - 1,422,000; Part time

Job summary

PERSOL Singapore Pte Ltd is recruiting for a contract-based role in Singapore to support Membership & CRM Operations, Marketing Operations, and Category Operations. The candidate will assist with campaigns, member communications, vendor coordination, PO processing, and reporting.

The position involves collaborating with Marketing, Supply Chain, Sales, and Store teams to ensure timely execution of initiatives.

Qualifications

• Diploma or Degree in Marketing, Business, Supply Chain, or related discipline.
• Internship or work experience in marketing, CRM, operations, demand planning, supply chain, or business support will be advantageous.
• Strong analytical skills with the ability to interpret data, trends, and reports.
• Proficient in Microsoft Excel and PowerPoint.
• Organized, detail-oriented, and able to manage multiple priorities.

Responsibilities

• Support the execution of membership campaigns, promotions, contests, and loyalty programme initiatives.
• Manage member communications, including EDMs, push notifications, and other CRM activities.
• Handle membership-related enquiries and retail escalations, working closely with store teams to ensure timely resolution.
• Coordinate with internal stakeholders and external vendors to ensure smooth execution of membership activities.
• Provide administrative and operational support for membership-related projects and initiatives.
• Prepare reports, presentations, and marketing materials.
• Support PO processing, invoice management, budget tracking, and vendor coordination.
• Coordinate with internal and external stakeholders to ensure effective project execution.
• Perform ad hoc operational and administrative duties as required.
• Support category planning and go-to-market execution across assigned product categories.
• Coordinate product launches and seasonal campaigns to ensure timely market readiness.
• Manage product information, system updates, and operational data to maintain accuracy and support business activities.
• Support order management activities, including PO processing, sample coordination, and submission tracking.
• Assist with forecasting, inventory monitoring, and product arrival tracking.
• Work closely with cross-functional teams including Marketing, Supply Chain, Sales, and Operations to support business objectives.
• Coordinate promotional activities, assortment planning, and product lifecycle management.
• Maintain business reports, trackers, and operational documentation.
• Support process improvement initiatives, special projects, and cross-functional business activities.

Skills

CRM operations

Marketing ops

Category ops

Vendor coordination

PO processing

Budget tracking

Forecasting

Data analysis

Education

Marketing/Business/Supply Chain degree

Tools

Microsoft Excel

PowerPoint

Job description

PERSOL Singapore Pte Ltd is recruiting for a contract-based role in Singapore to support Membership & CRM Operations, Marketing Operations, and Category Operations. The candidate will assist with campaigns, member communications, vendor coordination, PO processing, and reporting.

The position involves collaborating with Marketing, Supply Chain, Sales, and Store teams to ensure timely execution of initiatives.