Marketing Claims Professional (B2B AR Collections) | Hybrid | Nightshift

Ingram Micro Philippines BPO LLC; Taguig; Hybrid; PHP 446,000 - 781,000; Full time

Job summary

Ingram Micro Philippines BPO LLC is seeking an Associate Professional, Marketing Accounting Claims to manage marketing claim reimbursements, AR activities, collections, reconciliations, and financial reporting. You will work closely with vendors, customers, sales teams, and internal stakeholders to ensure timely claim submissions and accurate records.

The role requires a Bachelor's in Accounting/Finance, 5 years of B2B AR/collections experience, strong MS Excel and SAP proficiency, and

Qualifications

• Bachelor's Degree Graduate in Accounting/Finance-related course.
• 5 years of experience in B2B Accounts Receivable, Collections, Claims Processing, Reconciliations, and Customer Account Management.
• Proven experience in handling large volume receivables and complex reconciliations
• Proficient with MS Excel (normal accounting functions) and ERP system - preferably SAP
• Good English communication skills
• Willing to work on night shift (US time zone) and 10+ RTO days (monthly)

Responsibilities

• Review, validate, and process marketing claims, rebates, and partner funding requests in accordance with company and vendor guidelines.
• Perform claim reconciliations and resolve discrepancies between invoices, purchase records, promotions, and supporting documentation.
• Monitor claim submission and reimbursement status to ensure timely recovery of eligible funds.
• Maintain accurate financial records and supporting documentation for audit and compliance purposes.
• Prepare reports and analysis on claim activity, budget utilization, aging, and fund recovery performance.
• Collaborate with Marketing, Sales, Finance, and external partners to address claim-related inquiries and resolve issues.
• Support month-end and year-end close activities related to marketing claims and partner funding programs.
• Identify process improvement opportunities to enhance claim accuracy, efficiency, and compliance.

Skills

B2B Accounts Receivable

Collections

Reconciliations

Financial reporting

English communication

Education

Bachelor's Degree in Accounting/Finance

Tools

MS Excel

ERP SAP

Vendor portals

Xvantage

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.

The Associate Professional, Marketing Accounting Claims is responsible for managing marketing-related claim reimbursements, accounts receivable activities, collections, reconciliations, and financial reporting. This role works closely with vendors, customers, sales teams, and internal stakeholders to ensure timely claim submissions, payment collections, dispute resolution, and accurate financial records.

The successful candidate will leverage their B2B Accounts Receivable and Collections experience to manage outstanding balances, investigate discrepancies, reconcile accounts, and support the recovery of marketing funds and claims. This position requires strong analytical skills, attention to detail, and the ability to effectively communicate with both internal and external stakeholders in a fast-paced environment.

Job Responsibilities:

• Review, validate, and process marketing claims, rebates, and partner funding requests in accordance with company and vendor guidelines.

• Perform claim reconciliations and resolve discrepancies between invoices, purchase records, promotions, and supporting documentation.

• Monitor claim submission and reimbursement status to ensure timely recovery of eligible funds.

• Maintain accurate financial records and supporting documentation for audit and compliance purposes.

• Prepare reports and analysis on claim activity, budget utilization, aging, and fund recovery performance.

• Collaborate with Marketing, Sales, Finance, and external partners to address claim-related inquiries and resolve issues.

• Support month-end and year-end close activities related to marketing claims and partner funding programs.

• Identify process improvement opportunities to enhance claim accuracy, efficiency, and compliance.

Qualifications:

*Required

• Bachelor's Degree Graduate in Accounting/Finance-related course

• 5 years of experience in B2B Accounts Receivable, Collections, Claims Processing, Reconciliations, and Customer Account Management.

• Proven experience in handling large volume receivables and complex reconciliations

• Proficient with MS Excel (normal accounting functions) and ERP system - preferably SAP

• Good English communication skills

• Willing to work on night shift (US time zone) and 10+ RTO days (monthly)

*Preferred, but not required

• Experience in supplier-funded marketing programs, rebates, Market Development Funds (MDF), or vendor operations.

• Experience using vendor portals and claim management platforms.

• Familiarity with ERP and business systems such as SAP, Ariba, Xvantage, Podio, ClaimIT, or similar platforms.

What's in it for You?

• Work with global vendors and stakeholders across multiple regions.

• Gain exposure to marketing operations, vendor claims management, and business process improvement.

• Be part of a collaborative team focused on operational excellence and continuous learning.

#LI-Hybrid