Manufacturing Supervisor

Asurion; Calamba; On-site; PHP 391,000 - 580,000; Full time

Job summary

Asurion in Laguna, Philippines is seeking a Production Supervisor to lead day-to-day manufacturing operations, ensuring safety, quality, and on-time output. You will coordinate shift activities, align resources, and resolve issues to keep the schedule and product standards.

The role involves coaching frontline associates, enforcing procedures, and partnering with maintenance, quality, and materials teams to improve processes and documentation.

Qualifications

• Open to undergraduate candidates with proven supervisory experience or equivalent years of experience in a team leadership, production supervision, or people management role.
• Minimum of 3 years working experience in operations of manufacturing industry as a production supervisor.
• At least 3 years people-handling experience.

Responsibilities

• Directs day-to-day line operations to meet safety and output goals.
• Coaches frontline associates and enforces procedures.
• Coordinates shift activities and resources to maintain schedule.
• Collaborates with maintenance, quality, and materials teams.
• Prepares performance reports and identifies areas for improvement.
• Supports continuous improvement projects.

Skills

Manufacturing line operations

Root cause analysis

Troubleshooting basics

Production scheduling & takt

Quality systems & defect containment

Safety procedures & incident response

Clear communication

Team coaching

Decision-making under pressure

Education

Undergraduate degree or equivalent supervisory experience

Minimum 3 years in manufacturing operations as supervisor

At least 3 years people-handling experience

Job description

Production Supervisor, Manufacturing Operations

The Production Supervisor leads day-to-day manufacturing operations to meet safety, quality, and output goals. This role coordinates shift activities, aligns resources, and resolves issues to maintain schedule adherence and product standards. The supervisor coaches frontline associates, enforces procedures, and supports continuous improvement across processes and equipment. Collaboration with maintenance, quality, and materials teams ensures efficient flow, minimal downtime, and accurate documentation. The position maintains a safe workplace, drives standard work, and communicates expectations, performance, and priorities to the team.

• Leads and manages people through monitoring of issues on terms of attendance, behaviour, performance, and ensuring resources are available in order to support operation's requirements.
• Attends to line issues, coordinates and collaborates with team across functions; escalates issues when necessary and communicates updates to the team.
• Conducts line audit to ensure compliance to standard operating procedure.
• Prepares reports and other communication materials pertaining to performance achievements and identify areas for improvement.
• Participates in projects to maintain competitiveness and ensures continuous improvement.
• Drives performance through effective coaching, counselling, mentoring and training.
• Responsible for the individual development of team members.
• Coaches team members on their performance; writes and delivers performance appraisal on a regular basis.
• Enforces discipline in compliance to company rules and regulations in order to promote Asurion core values and ensure that applicable rules and regulations are understood and implemented.
• Motivates team members through rewards and recognition of achievements.
• Performs other task that may be assigned from time to time.

Required Technical Skills

• Manufacturing line operations and standard work.
• Root cause analysis and problem solving tools.
• Basic mechanical troubleshooting and escalation.
• Production scheduling and takt management.
• Quality systems and defect containment.
• Safety procedures and incident response.

Required Soft/Leadership Skills

• Clear, timely verbal and written communication.
• Calm decision-making under time pressure.
• Team coaching and performance feedback.
• Conflict resolution and professionalism.
• Accountability with continuous improvement focus.

Required Education & Experience

• Open to undergraduate candidates with proven supervisory experience or equivalent years of experience in a team leadership, production supervision, or people management role.
• Minimum of 3 years working experience in operations of manufacturing industry as a production supervisor.
• At least 3 years people of people-handling experience.

Supervisory Responsibilities

• Directly supervises frontline production staff.
• Participates in hiring, onboarding, and scheduling.

Physical Demands & Working Conditions

• Stationary Position: Frequently
• Hearing: Receive detailed information if spoken to