Manager Security

Reed Elsevier Shared Services (Philippines) Inc Company; Manila; Sur place; PHP 1 800 000 - 3 000 000; Plein temps

Résumé du poste

Reed Elsevier Shared Services (Philippines) Inc Company is seeking an experienced Leader in information security to guide security strategy, governance, and day-to-day operations. You will manage resources, drive customer trust initiatives, and coordinate cross-functional risk programs with engineering, product, and sales teams.

The role emphasizes building a security-focused culture, delivering against KPIs, and ensuring compliant, resilient security practices across the organization.

Qualifications

• 8+ years IT experience with at least 4+ years in information security.
• Experience translating risk findings into actionable guidance for technical and non-technical audiences.
• Proven ability to manage customer security inquiries, audits, and security-related contract language.

Responsabilités

• Lead People & Team Leadership, recruiting, coaching, and developing security resources and managing performance.
• Oversee Customer Trust & Engagement, respond to inquiries, coordinate audits, and maintain public Trust Centre resources.
• Drive Risk Management & Governance by defining KPIs and promoting security culture across stakeholders.
• Oversee Security Implementation & Operations, incident and vulnerability management, change control, and continuous improvement.

Connaissances

Information security

Customer engagement

Communication skills

People management

Analytical thinking

Project management

Growth mindset

AI tools

Formation

Bachelor's degree in IT or related field

Description du poste

KEY RESPONSIBILITIES

People & Team Leadership (25%) Directly manage security resources aligned to RELX/ELS/ REPH/RETS, clarifying roles, responsibilities, and priorities. Recruit, on‑board, coach, and develop team members; manage performance and career growth plans. Communicate vision, set standards for excellence, and motivate the team to high performance. Manage resource allocation, prioritization, and planning to meet business and security objectives.

Customer Trust & Engagement (25%) Respond to customer security inquiries using knowledge bases, generative AI tooling, and subject matter expertise. Lead customer‑initiated audits by coordinating across GRC, security engineering, and product teams. Build product security narratives and complete RFPs and customer assessments with accuracy and clarity. Maintain and continuously improve Elsevier's public Trust Centre and related customer‑facing resources. Liaise with Sales, Sales Operations, and Product to streamline the intake and resolution of customer trust requests.

Risk Management & Governance (25%) Utilize security domain expertise to assess risks associated with third‑party service providers, implementation, and operational activities. Monitor, identify, and facilitate mitigation of information security risks across third‑party service providers. Define and publish KPIs that measure the effectiveness of the team, processes, and controls. Promote a security culture across technology and business stakeholders.

Security Implementation & Operations (25%) Oversee day‑to‑day security operations: incident management, vulnerability management, change management, and compliance monitoring. Review change requests with a security lens; monitor KPIs to ensure controls continuously meet business needs. Maintain internally developed security solutions and ensure service continuity. Stay current on information security technologies and commercially reasonable practices.

QUALIFICATIONS

• Information Security: Strong understanding of security principles, frameworks (ISO 27001/2 including 27017/18, ISO 22301, ISO 42001), and regulatory requirements (SOX). Able to translate risk findings into clear, actionable guidance for technical and non-technical audiences.
• Customer Engagement: Proven background managing customer security inquiries, questionnaires, Trust Centre operations, client calls, customer audits, and security‑related contract language.
• Communication Skills: Exceptional written, verbal, and presentation abilities; demonstrable ability to influence, collaborate, and build trust with both customers and internal stakeholders.
• People Management: 3+ years' direct people management experience; skilled at coaching, performance management, and developing high‑performing teams.
• Analytical Thinking: Ability to assess complex security scenarios, interpret customer requirements, and provide tailored, well‑reasoned responses.
• Project Management: Proven capability to manage multiple concurrent engagements and strategic initiatives, delivering on time with effective prioritization.
• Growth Mindset: Approaches challenges as learning opportunities; adapts to evolving industry trends and stakeholder expectations.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

EXPERIENCE & EDUCATION

8+ years of IT experience, including 4+ years in information security. At least a bachelor’s degree holder.

We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.