## Manager SecurityApply: Manila: Full time: Posted 4 Days Ago: R116465**KEY RESPONSIBILITIES****People & Team Leadership (25%)*** Directly manage security resources aligned to RELX/ELS/ REPH/RETS, clarifying roles, responsibilities, and priorities.* Recruit, on-board, coach, and develop team members; manage performance and career growth plans.* Communicate vision, set standards for excellence, and motivate the team to high performance.* Manage resource allocation, prioritization, and planning to meet business and security objectives.**Customer Trust & Engagement (25%)*** Respond to customer security inquiries using knowledge bases, generative AI tooling, and subject matter expertise.* Lead customer-initiated audits by coordinating across GRC, security engineering, and product teams.* Build product security narratives and complete RFPs and customer assessments with accuracy and clarity.* Maintain and continuously improve Elsevier's public Trust Centre and related customer-facing resources.* Liaise with Sales, Sales Operations, and Product to streamline the intake and resolution of customer trust requests.**Risk Management & Governance (25%)*** Utilize security domain expertise to assess risks associated with third-party service providers, implementation, and operational activities.* Monitor, identify, and facilitate mitigation of information security risks across third-party service providers.* Define and publish KPIs that measure the effectiveness of the team, processes, and controls.* Promote a security culture across technology and business stakeholders.**Security Implementation & Operations (25%)*** Oversee day-to-day security operations: incident management, vulnerability management, change management, and compliance monitoring.* Review change requests with a security lens; monitor KPIs to ensure controls continuously meet business needs.* Maintain internally developed security solutions and ensure service continuity.* Stay current on information security technologies and commercially reasonable practices.**QUALIFICATIONS*** **Information Security:** Strong understanding of security principles, frameworks (ISO 27001/2 including 27017/18, ISO 22301, ISO 42001), and regulatory requirements (SOX). Able to translate risk findings into clear, actionable guidance for technical and non-technical audiences.* **Customer Engagement:** Proven background managing customer security inquiries, questionnaires, Trust Centre operations, client calls, customer audits, and security-related contract language.* **Communication Skills:** Exceptional written, verbal, and presentation abilities; demonstrable ability to influence, collaborate, and build trust with both customers and internal stakeholders.* **People Management:** 3+ years' direct people management experience; skilled at coaching, performance management, and developing high-performing teams.* **Analytical Thinking:** Ability to assess complex security scenarios, interpret customer requirements, and provide tailored, well-reasoned responses.* **Project Management:** Proven capability to manage multiple concurrent engagements and strategic initiatives, delivering on time with effective prioritization.* **Growth Mindset:** Approaches challenges as learning opportunities; adapts to evolving industry trends and stakeholder expectations.* Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives**EXPERIENCE & EDUCATION*** 8+ years of IT experience, including 4+ years in information security.* At least a bachelor’s degree holder