Manager, Qualitative Research

NielsenIQ; Pasig; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a Manager for Qualitative Research to lead the consumer insights practice and ensure high-quality outputs and client management. You will manage local and regional studies, applying ethnography, semiotics, and design thinking to deliver rich qualitative insights and strategic recommendations to diverse clients.

Flexibility in work arrangements is offered, with emphasis on collaboration, mentorship, and delivering actionable narratives that support client decision-making across

Qualifications

• At least 4 years of experience in Qualitative research.
• Strong research discipline with ability to synergize both quantitative and qualitative research.
• Experience with ethnography, semiotics, design thinking, or UI/UX is valuable.

Responsibilities

• Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations.
• Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (incl. reporting and presentation).
• Build strong relationships with clients through empathetic understanding of clients’ needs/requirements and consultative advisory.
• Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.

Skills

Qualitative research

Client engagement

Team leadership

Job description

NIQ Customer Success Team focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ’s key department which is instrumental for the company’s success.

Job Description

At NIQ we are committed to helping our clients grow through a comprehensive understanding of consumer behaviour, and by leveraging on ongoing innovations in technology. Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.

We are seeking out a self-motivated researcher, who is equally comfortable working independently and as part of a team managing local, regional and global studies. The role comes with an opportunity to work across a diverse range of sectors, categories, markets and business issues - and with a lot of autonomy to apply own thinking and expertise to design and execute Qualitative research projects.

Responsibilities

• Actively drive issue-based analyses, deliver proactive insights, and build effective analytical presentations and consultative storytelling to clients with insightful and actionable recommendations.
• Deliver three aspects of actionable insights KPIs: (1) quality of data, (2) quality of analysis and (3) quality of delivery (incl. reporting and presentation).
• Build strong relationships with clients through empathetic understanding of clients’ needs/requirements and consultative advisory.
• Assist in driving continuous innovation and leverage new techniques and technologies into the field of qualitative research.

About You

The Manager for Qualitative Research, Consumer Insights assists the Consumer Insights team at NIQ in leading the qualitative research team and is responsible for supporting the quality of research output as well as the engagement & client management of the practice area. He/she should be recognized and seen as having a strong interest in Qualitative research. Experience of working with (or previous academic studies within) Ethnography, Semiotics, Design thinking, UI/UX are also valuable to the role.

Qualifications

• At least 4 years of experience in Qualitative research
• Strong research discipline and exposure, with ability to synergize both quantitative and qualitative research
• Result-focused; optimistic; loves changes and making a difference

Additional Information

• Flexible working environment
• Volunteer time off

All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.