Insights Manager

NielsenIQ; Pasig; On-site; PHP 822,604 - 1,233,906; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in Metro Manila, Philippines, is seeking an Insights Manager to provide valuable insights and analytics to clients in the CPG industry. The ideal candidate will have over 5 years of experience, a Bachelor's degree, and proficiency in NIQ tools. This role requires strong analytical skills and the ability to coach junior staff while driving customer satisfaction. Work in a flexible environment with a commitment to diversity, equity, and inclusion.

Qualifications

• 5+ years of industry experience in CPG and related areas.
• Ability to analyze and incorporate NIQ data sources.
• Digital savvy and quick learner of tools and analyses.

Responsibilities

• Provide insights and support informed business decisions.
• Transform customer experience through collaboration.
• Simplify data to create compelling narratives for clients.

Skills

CPG industry experience

Data analysis

Coaching others

Microsoft Excel

Excellent English communication

Education

Bachelor's degree

Tools

NIQ tools

Google Sheets

PowerPoint

Job description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

As an Insights Manager, you'll be part of a team of experienced industry insights experts. The main goal is to delight clients and support them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model and for guiding and coaching more junior members.

Responsibilities

• Work as a master of proprietary NIQ tools and metrics and use these to help solve clients' business questions.
• Work closely with the CS Consultants to transform customer experience.
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations.
• Prepare and present insights/recommendations as per Academy Silver graduate level, i.e., always using SCQA and AP efficiently.
• Drive customer satisfaction through analysis and delivery of relevant and impactful insights.
• Lead generation: identify revenue leads in an independent way and take ownership in partnering with AD to convert these into revenue opportunities.
• Execute strongly based on the service model.
• Take initiative to remove roadblocks when they arise.
• Lead by example, guide and coach junior members.
• Champion an initiative within the business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area.
• Lead Thought Leadership Projects.
• Client briefing: In‑market: ensure client briefing is received as per the briefing form with all areas filled. Ask questions to the client to probe and understand the real issue. Guide and support juniors on the same.
• Hub: ensure briefing document is received from the in‑market with all areas complete. Ask in‑market teams for clarity. Guide and support juniors to do the same.

Qualifications

• 5+ years of industry experience in the CPG industry and/or related sales, category management, and market research.
• A bachelor’s degree is a must.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e., RMS, Homescan, Omni, Spectra, etc.
• Proficiency in utilizing Discover and helping diminish/eliminate client concerns and roadblocks to drive usage.
• Ability to coach others in data analysis and work with NIQ tools.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.

Additional Information

• Flexible working environment
• Volunteer time off

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion.