Manager, OpCo Continuous Improvement

Dover Business Services; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Dover Business Services (DBS) is seeking an experienced Program Manager in the Philippines to own end-to-end OpCo initiatives, oversee projects through governance, and coordinate with DBS, IT, and OpCo stakeholders to deliver measurable business value.

The role requires a Bachelor's degree in a related field and 7+ years of professional experience, including 3–5+ years leading continuous improvement or transformation programs.

Qualifications

• Bachelor's degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics, or related field
• 7+ years of professional experience with increasing responsibility
• 3–5+ years leading continuous improvement, operational excellence, or transformation initiatives
• Owning end-to-end improvement initiatives (from problem definition through sustained results)
• Working cross-functionally in matrixed environments
• Driving change and adoption without direct authority
• Translating strategic objectives into executable work at the operational level
• Lean, Six Sigma, or other continuous improvement training (Yellow/Green/Black Belt or equivalent) preferred
• Project or change management training (e.g., PMP, Prosci, equivalent) preferred
• Demonstrates clear, structured communication and strong results orientation

Responsibilities

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross-functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Skills

End-to-end ownership

Cross-functional collaboration

Problem solving

Communication

Governance

Risk identification

Matrixed environment

Change management

Lean/Six Sigma

Project management

Education

Bachelor's degree in relevant field

Job description

Dover Business Services [is an independent business unit that] empowers OpCo growth by providing best-in-­class operations expertise and services to increase capacity, improve control and reduce costs. In the future, we will also provide analytics, strategic services and leverage advanced technologies. This enables OpCos to focus on customer business activity and growth strategies. DBS supports Dover's Operating Companies through the processing of select financial and transactional processes and provides HR and IT support. DBS operates shared service centres in China, North America, the Philippines and Scotland.

Essential Responsibilities

• Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
• Establishing and sustaining execution cadence, governance, and momentum
• Proactively identifying risks, dependencies, and misalignment
• Escalating issues early with clear impact and recommended paths forward
• Manages multiple global stakeholders and collaborates towards tangible results
• Driving decisions and managing cross-­functional dependencies
• Coordinating execution across DBS, IT, and OpCo stakeholders
• Maintaining clear linkage between execution activity and intended business value

Qualifications

• Bachelor's degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics, or a related field that supports analytical, financial, and operational problem-­solving
• 7+ years of professional experience, with increasing responsibility and demonstrated accountability for outcomes
• 3–5+ years leading continuous improvement, operational excellence, or transformation initiatives
• Demonstrated experience:

• Owning end‑to‑end improvement initiatives (from problem definition through sustained results)
• Working cross‑functionally in matrixed environments
• Driving change and adoption without direct authority
• Translating strategic objectives into executable work at the operational level
• Lean, Six Sigma, or other continuous improvement training (Yellow/Green/Black Belt or equivalent) preferred
• Project or change management training (e.g., PMP, Prosci, equivalent) preferred
• Demonstrates clear, structured communication; a strong results orientation; and the ability to build effective working relationships across functions and levels

Preferred Qualifications

• Experience driving execution without direct authority (matrix or cross‑functional environment)
• Comfort escalating risk, misalignment, and stalled work
• Exceptional negotiation, conflict resolution, and interpersonal communication skills
• Ability to sustain momentum in complex, cross‑functional environments
• Strong judgment in balancing transparency, relationships, and execution discipline
• Experience working across global business and technology stakeholders
• Strong preference for experience in Finance and Accounting business processes, BPOs, or global business/shared service centers
• Self‑directed, positive, motivated and ethical role model able to work with minimal supervision
• Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Experience prioritizing and multi‑task in a fast paced environment

Experience maintaining a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover's Code of Ethical Conduct, Employee Handbook Personal Conduct of Employees policies and ISO Quality System Standards

Company Overview

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos).

Dover Corporation deliver's innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Products, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve.

Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under DOV.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.