Manager-II - Partnership Distribution SC

ICICI Prudential Life Insurance; Hinoba-an; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

ICICI Prudential Life Insurance is seeking a Manager-II in Partnership Distribution SC to build and nurture partner relationships, drive sales, and train partner staff on products and processes. The role requires coordinating with cross-functional teams to deliver strong customer experience and meet targets.

The position emphasizes timely performance tracking, quality and compliance, and proactive handling of partner/customer escalations to maintain smooth operations.

Qualifications

• Experience in managing distribution partnerships.
• Ability to drive business through partner channels.
• Ability to train partners and coordinate field activities.

Responsibilities

• Build and manage relationships with partners to maximize business opportunities.
• Drive business by liaising with partner staff and ensuring target achievement.
• Assist and train partner staff on products and processes through periodic training interventions and/or joint field calls.
• Timely track sales performance through MIS to ensure efficiency, quality, and compliance.
• Handle escalations by resolving queries from partners and customers with prompt responses.
• Coordinate with cross-functional teams to ensure seamless service delivery and superior customer experience.

Skills

Partner relationship management

Sales targets & achievement

Training & coaching

Job description

Manager-II - Partnership Distribution SC

• Build and manage relationshipswith partners to maximize business opportunity
• Drive business by liaising withpartner staff and ensure target achievement
• Assist and train partner staffon products and process through periodical training interventions and/orjoint field calls
• Timely track sales performancethrough various organizational metrics / MIS to ensure business efficiencyand adherence to quality and compliance
• Handle escalations by resolvingqueries raised by partners and customers by ensuring a prompt response
• Engage and coordinate withvarious cross functional teams for seamless service delivery and provide asuperior customer experience