Manager I, B2B Sales

Convergys; Philippines; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

Concentrix in the Philippines is seeking a results-driven Manager I, B2B Sales to lead a large outbound sales organization focused on merchant acquisition and SMB growth. This role manages 6 Team Leaders and an extended team of 80–120 agents in a high-volume, cold-calling environment.

You will bring strong leadership, operational discipline, and a proven ability to drive results in a performance-based sales organization, collaborating cross-functionally to boost productivity.

Qualifications

• 3+ years of B2B sales experience.
• 2+ years of outbound sales leadership experience managing leaders.
• Experience with high-volume outbound or cold-calling programs.

Responsibilities

• Oversee day-to-day outbound sales functions.
• Lead and coach 6 Team Leaders.
• Accelerate merchant acquisition and SMB sales.
• Monitor performance metrics and KPIs.
• Strengthen sales execution across levels.
• Standardize workflows to improve efficiency.
• Collaborate cross-functionally to boost productivity.

Skills

B2B sales experience

Outbound sales leadership

KPI-driven management

Team leadership

Job description

Job Title: Manager I, B2B Sales

We are seeking a results-driven Manager I, B2B Sales to lead a large outbound sales organization focused on merchant acquisition and SMB growth. This role is responsible for managing 6 Team Leaders and an extended team of 80–120 agents in a high-volume, cold-calling environment. The successful candidate will bring strong leadership capability, operational discipline, and a proven ability to drive results in a performance-based sales organization.

Key Responsibilities

• Lead Operations: Oversee day-to-day outbound sales functions.
• Develop Leaders: Manage and coach 6 Team Leaders.
• Drive Growth: Accelerate merchant acquisition and SMB sales.
• Optimize KPIs: Monitor and elevate performance metrics.
• Build Accountability: Strengthen sales execution across all levels.
• Standardize Workflows: Improve process consistency and efficiency.
• Collaborate Cross-Functionally: Partner internally to boost productivity.

Required Qualifications

• 3+ years of successful B2B sales experience.
• 2+ years of outbound sales leadership experience managing leaders.
• Deep experience running high-volume outbound or cold-calling programs.
• Strong understanding of KPI-driven sales management and conversion metrics.

Preferred Qualifications

• Specialized experience targeting Small to Medium-sized Businesses (SMB).
• Deep familiarity with advanced performance metrics like Funnel Velocity, Closed-Won rates, and Pitch-to-Close conversions.
• Proven track record in large-scale market acquisition strategies.

Location

Location: Spark, Cubao

Work Setup: Full Onsite

Location: PHL Quezon City - Spark Place 10th Flr

Time Type

Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.