Management Trainee (KFC QUIRINO HWY)

One Food Group; Quezon City; On-site; PHP 240,000 - 300,000; Full time

Job summary

One Food Group is seeking a Management Trainee (MT) for an entry‑level supervisory path in our restaurant operations. The MT will receive hands‑on training while supporting the RGM and AGM in daily operations, service, and staff management.

Candidates should have at least 1 year of operations experience, strong communication, and the drive to develop into a future leadership role within the brand. Open to fresh graduates as well.

Qualifications

• Minimum 1 year in restaurant operations or customer-facing roles.
• Strong interpersonal and communication skills.
• Ability to lead and motivate a team.
• Basic understanding of restaurant financials and inventory management.
• Knowledge of health, safety, and sanitation regulations.
• Proficient with point-of-sale systems and cash handling.
• Bachelor's degree in Business Administration, Hospitality Management, or related field.
• Open to fresh graduates.

Responsibilities

• Assist in overseeing daily restaurant operations to ensure efficient service.
• Manage shift duties and opening/closing procedures.
• Provide high-quality customer service and support for a positive dining experience.
• Address customer concerns professionally and escalate when needed.
• Support training and guidance for new team members.
• Assist in scheduling and ensuring adequate staffing.
• Support inventory control and stock level maintenance.
• Maintain high standards for food quality, service, health, and safety.

Skills

Interpersonal skills

Communication

Team leadership

Cash handling

Inventory management

Education

Bachelor's degree in Business Administration

Hospitality Management

Related field

Tools

POS systems

Job description

About the role

The Management Trainee (MT) is an entry-level supervisory role designed for individuals with at least 1 year of experience in restaurant operations. This position provides hands‑on training and experience in various aspects of restaurant management. The MT will support the Restaurant General Manager and Assistant General Manager in daily operations, customer service, staff management, and adherence to brand standards. The role is intended to prepare the trainee for future leadership roles within the restaurant.

Key responsibilities

• Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to operational standards
• Manage shift duties, including opening and closing procedures, to ensure smooth restaurant functionality
• Provide high-quality customer service and support to ensure a positive dining experience
• Address customer concerns and complaints in a professional manner, escalating issues to the RGM or AGM when necessary
• Assist in supervising and coordinating the activities of restaurant staff during shifts
• Help with training new employees and providing ongoing support and guidance to current team members
• Participate in scheduling and ensuring adequate staffing levels during shifts
• Assist in managing inventory levels and ensuring proper stock levels are maintained
• Support inventory control procedures, including receiving and checking deliveries
• Ensure that the restaurant maintains high standards in food quality, service, health, and safety

About you

• At least 1 year of experience in restaurant operations or a similar customer-facing role
• Strong interpersonal and communication skills
• Ability to lead and motivate a team effectively
• Basic understanding of restaurant financials and inventory management
• Knowledge of health, safety, and sanitation regulations
• Proficiency in using point‑of-sale systems and handling cash transactions
• Bachelor's degree in Business Administration, Hospitality Management, or any related course
• Open for fresh graduates