About the role
The Management Trainee at PrimeGolf is responsible for undergoing training in various aspects of business operations, customer service, sales, and team management. The role is designed to develop future leaders by providing hands-on experience in daily operations, employee supervision, customer relations, and business performance monitoring.
Key responsibilities
- Assist in managing daily operations to ensure smooth and efficient business activities.
- Undergo training in different departments to understand company policies, procedures, and operational standards.
- Provide excellent customer service and address customer inquiries, requests, and complaints professionally.
- Assist in monitoring sales performance and implementing strategies to achieve business targets.
- Support inventory monitoring, stock control, and the preparation of operational reports.
- Assist in supervising employees, assigning tasks, and monitoring staff performance.
- Learn employee scheduling, attendance monitoring, and manpower allocation.
- Ensure compliance with company policies, standard operating procedures (SOPs), and service quality standards.
- Assist in identifying operational issues and recommending solutions to improve efficiency.
- Coordinate with different departments to ensure effective communication and teamwork.
About you
- Bachelor's degree in Business Administration, Hospitality Management, Management, or a related field is an advantage.
- Fresh graduates are welcome to apply.
- With or without experience in customer service, sales, or operations.
- Good communication, leadership, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Willing to undergo training and learn different aspects of business operations.
- Customer-oriented, proactive, responsible, and results-driven.
- Able to work independently and collaboratively with a team.
- Willing to work on shifting schedules, weekends, and holidays, if required.
- Willing to be assigned to different departments or locations based on operational needs.