Makati - Inbound Sales Representative - Oct 2026

VXI; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

VXI Global Solutions is seeking a Sales Associate to join our team in the Philippines. You will engage customers across phone, email, chat, and social media to answer inquiries and drive sales, while delivering top-notch service and solutions.

You will maintain strong product knowledge, follow company SOPs, document interactions, and uphold high attendance and professionalism. A team-focused, energetic attitude helps you excel in a fast-paced environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer-focused with problem-solving mindset.
• Ability to manage multiple channels (phone, email, chat, social).

Responsibilities

• Respond to customer inquiries via telephone, email, chat, social media and other mediums.
• Provide exceptional service during each interaction.
• Address customer concerns and provide solutions.
• Document interactions according to SOPs.
• Maintain attendance and adhere to QA guidelines.

Skills

Communication skills

Customer service

Sales ability

Job description

VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at [e-mail]

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Being a Sales Associate is all about building strong connections and communicating effectively, combined with persistence. VXI seeks individuals with confidence, enthusiasm, and above all, a passion to make a sale and seal the deal.

• Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
• Provide exceptional service to customers during each interaction
• Address customer concerns and/or provide solutions
• Adhere to all company guidelines regarding the delivery of service and support to customers
• Escalate problematic customer issues to management according to standard operating procedures
• Properly document each customer interaction according to company standard operating procedures
• Maintain an excellent on-time attendance record (schedule adherence)
• Adhere to company quality assurance guidelines and standard operating procedures
• Act with the highest levels of integrity and professionalism in each customer interaction

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!